{"id":1927389,"url":"https://alion.io/job/shift-paradigm-solutions-architect-martech-crm-platforms","title":"Solutions Architect – MarTech & CRM Platforms","company":{"id":450036,"name":"Shift Paradigm","domain":"shiftparadigm.com","url":"https://alion.io/company/shift-paradigm","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":165000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Braze","optional":false},{"name":"MuleSoft","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-10-05T17:44:21Z","employer_posted_date":null,"last_verified_at":"2026-10-05T17:44:21Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"About SH/FT\n\nShift Paradigm is an execution-led strategic consultancy that bridges the gap between enterprise strategy and technical reality. We partner with Fortune 500 brands and emerging leaders to solve the inherent complexity of modern digital marketing. As partners to the world’s leading MarTech platforms, including Adobe, Salesforce, Optimizely, and Braze, we deploy integrated experts across data analytics, marketing strategy, technology development, engineering, and revenue operations to ensure our clients’ tech stacks don't just exist, but perform.\n\nThe Role\nShift is seeking an experienced Solutions Architect to lead the design and delivery of enterprise-scale customer experience platforms spanning marketing technology and CRM ecosystems. This role architects how content, personalization, customer data, and sales and service processes work together across a client’s technology landscape. Adobe Experience Cloud is a core pillar of this ecosystem, but the role is not Adobe-exclusive: it also covers Salesforce and other CRM platforms, the processes they support, and the integration architecture that connects them. The ideal candidate translates business goals into scalable, multi-platform technical architectures and leads cross-functional teams through modernization initiatives spanning cloud migration, personalization, analytics, experimentation, CRM process design, and composable architecture.\n\nWhat You'll Accomplish\n\nArchitect enterprise customer experience solutions that span marketing technology and CRM, with Adobe Experience Cloud as a key—but not exclusive—pillar of the platform strategy\n\nDesign end-to-end customer data and process flows across CRM (e.g., Salesforce) and Adobe Experience Cloud, ensuring consistent customer profiles and journeys across systems\n\nTranslate client business goals into scalable, secure technical architectures spanning content management, personalization, analytics, customer data, and CRM-driven sales and service processes\n\nEvaluate and recommend the right platform or tool for a given capability based on client needs, rather than defaulting to a single-vendor solution\n\nLead cross-functional teams through modernization initiatives, including cloud migration, composable architecture adoption, CRM process redesign, and platform consolidation\n\nDesign integration architecture (APIs, iPaaS such as MuleSoft, and event-driven patterns) connecting CRM, MarTech, DAM, and analytics platforms\n\nGuide integration of Adobe Assets and Dynamic Media, and CRM content/asset workflows, into modern authoring and delivery experiences\n\nServe as a technical advisor on multi-million-dollar digital transformation engagements, partnering with client stakeholders, delivery teams, and Adobe and Salesforce (or equivalent) account teams\n\nEstablish and evangelize architectural best practices, reusable patterns, and governance standards across engagements and across platforms\n\nMentor engineers and consultants on multi-platform architecture and implementation patterns\n\nWhat You Bring \n\n8+ years of experience designing and delivering enterprise-scale customer experience platforms, spanning both marketing technology and CRM ecosystems\n\nDeep, hands-on architecture expertise with Adobe Experience Cloud (AEM as a Cloud Service, Edge Delivery Services, Adobe Experience Platform, Customer Journey Analytics, Adobe Target, Real-Time CDP, Launch/Web SDK, Assets & Dynamic Media)\n\nHands-on architecture experience with Salesforce (e.g., Sales Cloud, Service Cloud, Marketing Cloud/Account Engagement) or a comparable CRM platform\n\nExperience designing integration architectures that connect CRM, MarTech, and data platforms, including APIs, iPaaS (e.g., MuleSoft), and event-driven architecture\n\nDemonstrated ability to evaluate and recommend the appropriate platform or tool across a multi-vendor marketing and CRM technology landscape based on client needs\n\nDemonstrated experience leading complex, multi-platform implementations for large, enterprise, or Fortune 500 organizations\n\nStrong ability to translate business requirements into technical architecture and communicate architectural decisions to both technical and executive stakeholders\n\nExperience leading cross-functional teams through cloud migration, modernization, CRM process design, and composable architecture initiatives\n\nExcellent communication, presentation, and client-facing consulting skills\n\nBonus Qualifications: \n\nSalesforce certifications (e.g., Application Architect, System Architect, or platform-specific certifications) in addition to Adobe product certifications (e.g., AEM, AEP, Target, Launch)\n\nExperience with Marketo or other marketing automation platforms\n\nExperience with MuleSoft or other integration/iPaaS platforms\n\nExperience with additional CRM or MarTech platforms (e.g., Microsoft Dynamics, HubSpot)\n\nExperience in a consulting or systems integrator environment supporting multiple concurrent client engagements\n\nFamiliarity with composable / MACH architecture principles\n\nExperience contributing to Adobe or Salesforce partner communities, thought leadership, or solution accelerators\n\nCompensation & Benefits \nThe anticipated salary range for this remote role is $165,000 to $180,000 USD. Salary is based on several factors including but not limited to skillset, relevant education, level of experience, certifications, and scope of responsibilities.\n\nIn addition to base salary, SH/FT offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks.\n\nWe welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.\n\nCandidates must have current US or Canada work authorization. For US candidates, this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.\n\nNo relocation assistance can be offered at this time.\n\nAll inquiries are held in strict confidence.\n\nOriginally posted on Himalayas","description_format":"text","description_chars":6199,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales & Marketing"],"lifecycle":[{"event":"open","at":"2026-10-05T20:28:30Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.753,"p_room":0.945,"age_days":9,"expected_fill_days":27,"reasons":["seen:9","velocity","win:mid"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":true},"html_url":"https://alion.io/job/shift-paradigm-solutions-architect-martech-crm-platforms","json_url":"https://alion.io/job/shift-paradigm-solutions-architect-martech-crm-platforms.json","meta":{"generated_at":"2026-10-15T18:36:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28299,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450036},"rest":"https://alion.io/mcp/rest/get_company?id=450036"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshift-paradigm-solutions-architect-martech-crm-platforms"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshift-paradigm-solutions-architect-martech-crm-platforms"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshift-paradigm-solutions-architect-martech-crm-platforms"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shift-paradigm-solutions-architect-martech-crm-platforms\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshift-paradigm-solutions-architect-martech-crm-platforms"}]}