{"id":1954071,"url":"https://alion.io/job/shift-paradigm-vp-global-technology-services","title":"VP, Global Technology Services","company":{"id":450036,"name":"Shift Paradigm","domain":"shiftparadigm.com","url":"https://alion.io/company/shift-paradigm","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US","CA","MX","AG","AW","BS","BB","BZ","BM","VG","BQ","KY","CR","CW","DM","DO","SV","GL","GD","GP","GT","HT","HN","JM","MQ","MS","NI","PA","PR","KN","LC","PM","SX","TT","TC","VI"],"hiring_countries_total":36,"salary":{"min":185000,"max":210000,"currency":"USD","period":"year","gross":null,"usd_annual":210000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false}],"status":"live","first_seen_at":"2026-10-06T10:12:51Z","employer_posted_date":null,"last_verified_at":"2026-10-06T10:12:51Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"About SH/FT\n\nShift Paradigm is an execution-led strategic consultancy that bridges the gap between enterprise strategy and technical reality. We partner with Fortune 500 brands and emerging leaders to solve the inherent complexity of modern digital marketing. As partners to the world’s leading MarTech platforms, including Adobe, Salesforce, Optimizely, and Braze, we deploy integrated experts across data analytics, marketing strategy, technology development, engineering, and revenue operations to ensure our clients’ tech stacks don't just exist, but perform.\n\nThe Role\nSH/FT is seeking a VP of Global Technology Services to lead and scale our technology delivery practice across the Adobe and Salesforce ecosystems and web engineering. This is a senior leadership role for someone who thrives in ambiguity, develops processes with clarity, works cross-functionally by default, and is energized by building client relationships. You will own the quality, margin, and strategic direction of our technology services engagements from pre-sale through delivery, while unifying a cross-functional team of architects, engineers, and platform experts into a single, scalable practice.\n\nThis is not a role for someone who needs a fully defined playbook. It requires a leader who can move between executive strategy and hands-on execution when it counts, drive cross-functional alignment without formal authority, and bring clarity and momentum to complex, evolving client engagements spanning martech platform configuration to web and email engineering. You'll have real latitude to shape how this practice is structured, staffed, and grown.\n\nWhat You’ll Lead\nClient Delivery and Technical Strategy\n\nOwn technology services delivery across active engagements, ensuring technical quality, on-time delivery, and alignment to scope\n\nServe as a senior technical and strategic advisor to clients, translating complex architecture, engineering, and platform capabilities into clear business outcomes\n\nStep in directly on client work where needed to protect delivery integrity - particularly on the most complex or highest-stakes engagements\n\nProvide thought leadership in RFP and RFI responses, ensuring technical feasibility, clarity, and alignment with best practices\n\nEstablish and enforce architectural standards, delivery governance, and quality frameworks across the practice\n\nPractice and Team Leadership\n\nLead, develop, and retain a team of Directors, senior architects, and engineers across the Adobe and Salesforce ecosystems and web engineering\n\nFoster a culture of technical excellence, accountability, and continuous learning\n\nSet standards and best practices for system integrations and email engineering, including responsive design, rendering compatibility, templating architecture, and deployment workflows\n\nIdentify opportunities for practice innovation, including accelerators, reusable frameworks, and AI and ML enablement\n\nPartner with Sales and leadership on pipeline development, partnership co-selling, and capability positioning\n\nCross-Functional Process and Growth\n\nDrive process and operating rhythm across a matrixed, cross-functional team where formal structure is still being built\n\nPartner closely with Sales, Alliances, Business Operations, and Delivery Management to ensure seamless handoffs from pre-sale through execution\n\nBuild scalable delivery frameworks, scoping standards, and technical governance models that reduce variability and protect margin across platform and email work\n\nIdentify and close operational gaps before they become client or financial issues\n\nWhat You Bring\nLeadership and Delivery\n\n10 or more years in marketing technology, solution architecture, software engineering, or digital consulting, with at least 3–5 years in a leadership role (Director or equivalent)\n\nProven track record leading delivery across multiple complex engagements simultaneously in a consulting or agency environment\n\nHighly comfortable operating in ambiguous, fast-moving environments where process must be built alongside execution\n\nStrong cross-functional influencer who drives alignment without relying on formal authority\n\nExceptional executive presence and communication skills, with the ability to lead client conversations at the VP and C-Suite level\n\nTechnical Expertise\n\nDeep, hands-on expertise in at least one of the Adobe ecosystem (AEP, AEM, CDP, Marketo, AJO, CJA) or the Salesforce ecosystem (Marketing Cloud, Data Cloud, Account Engage, Agentforce, Sales Cloud), with working fluency across the other-\n\nStrong background in email development, including HTML/CSS email engineering, responsive design, rendering across clients and devices, ESP integrations, and templating frameworks\n\nBroad understanding of enterprise data architecture, identity resolution, and customer 360 strategy\n\nExperience integrating martech platforms with data warehouses, CRMs, CMS platforms, and cloud infrastructure\n\nExperience with AI and ML enablement across marketing and data platforms\n\nAbout SH/FT\nSH/FT is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data and analytics, business strategy, and campaign operations to accelerate our clients' businesses. We keep pace with change in modern marketing and technology in order to create effective, scalable, and future-proof solutions for clients that span both the Fortune 500 and emerging industry leaders. We have built strong relationships with the world's most influential martech platforms and are key partners to them and their clients.\n\nWhy SH/FT\nSH/FT is a consultancy built for transformation. We bridge the gap between marketing, data, and technology to unlock growth for some of the world's most recognized brands. As VP of Technology Services, you will shape how our clients connect with their customers through intelligent architecture, scalable delivery, and data-driven strategy - and you'll have significant influence over how the practice's structure, standards, and team are shaped and scaled. You will lead a team doing some of the most complex and interesting work in martech today, with a direct line to executive leadership and real influence over where the practice goes next.\n\nWe welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process.\n\nCandidates must have current U.S. or Canada work authorization. For U.S. candidates, this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.\n\nThis is a fully remote position. Candidates must be located in North America.\n\nAs required by law, SH/FT provides a reasonable range of compensation for roles that may be hired in California, Colorado, Hawaii, New York, New Jersey, or Washington. The salary range for these residents is $185,000.00 to $210,000.00 + annual performance based bonus. Salary is based on several factors including but not limited to scope of responsibilities, skillset, relevant experience, certifications, and more. In addition to base salary, SH/FT offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks.\n\nNo relocation assistance can be offered at this time.\n\nAll inquiries are held in strict confidence.\n\nOriginally posted on Himalayas","description_format":"text","description_chars":7598,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Performance based bonus","Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"region"},{"name":"Mexico","iso":"MX","kind":"region"},{"name":"Anguilla","iso":null,"kind":"region"},{"name":"Antigua and 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