{"id":3019799,"url":"https://alion.io/job/shiida-medi-spa-receptionist","title":"Receptionist","company":{"id":4457993,"name":"Shiida Medi Spa","domain":"shiidamedispa.com","url":"https://alion.io/company/shiida-medi-spa","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Accra, Ghana"],"countries":["GH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":22000,"period":"year","method":null,"sample_n":14242},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-21T00:00:00Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Receptionist\n\nCompany: Shiida Medi Spa\nLocation: Accra, Ghana\nEmployment Type: Full-Time\n\n Latest Career Advice Jobs at MTN & Nestlé Ghana: How to Get Hired Oct 21, 2026 \n Mining Jobs in Ghana: Careers in the Gold Sector Oct 19, 2026 \n HR Jobs in Ghana: Careers in Human Resources Oct 18, 2026 \n How to Start a Delivery Business in Ghana: Costs, Requirements and Opportunities Oct 16, 2026 \n About Shiida Medi Spa\n\nAt Shiida Medi Spa, we believe that exceptional experiences begin with a warm welcome, attentive service and a relaxing environment. We are committed to helping our clients feel comfortable, valued and cared for from the moment they walk through our doors.\n\nWe are looking for a friendly, professional and customer-focused Receptionist to join our team in Accra. This role is ideal for someone who enjoys interacting with people, takes pride in providing excellent customer service and can create a welcoming atmosphere in a professional spa environment.\n ✓ Supercharge Your Job Search Stand out to employers and get the most out of Jobs.com.gh. Complete these 4 quick steps: \n Register as a Candidate or sign in if you already have an account. \n Complete Your Profile Add your professional and contact details. \n Upload or Update Your CV Keep your latest CV ready for applications. \n Upgrade Your CV for Free Use our premium CV templates at no cost. \n\nIf you are organised, approachable and passionate about delivering outstanding client experiences, we invite you to become part of the Shiida Medi Spa team.\n\nRole overview\n\nThe Receptionist will serve as the first point of contact for clients and visitors, creating a positive first impression and ensuring the smooth daily operation of the reception area. The successful candidate will manage appointments, respond to enquiries, welcome clients and support the team in delivering a seamless and relaxing spa experience.\n\nWe seek someone who communicates confidently, pays attention to detail and handles client interactions with warmth, discretion and professionalism.\n\nKey responsibilities\n\nClient reception and customer service\n\nWelcome clients and visitors warmly and professionally, creating a positive first impression.\n\nGuide clients through the check-in process and direct them to the appropriate treatment areas or team members.\n\nRespond to client enquiries about spa services, treatments, appointments and general information.\n\nListen to client needs, provide helpful information and direct specialised questions to the appropriate staff.\n\nHandle client concerns courteously and promptly, escalating issues when necessary.\n\nMaintain a calm, welcoming and relaxing atmosphere throughout the reception area.\n\nAppointment and front desk management\n\nSchedule, confirm, reschedule and manage client appointments accurately.\n\nMaintain an organised booking system and coordinate appointments with spa therapists and other team members.\n\nNotify relevant staff of client arrivals, appointment changes and special requests.\n\nAnswer incoming calls, respond to messages and manage general enquiries across approved communication channels.\n\nSend appointment reminders and follow up with clients when required.\n\nMinimise scheduling conflicts and help the team maintain an efficient daily workflow.\n\nAdministrative and payment support\n\nMaintain accurate client records, appointment details and reception documentation.\n\nProcess payments, issue receipts and support daily sales reconciliation in line with company procedures.\n\nProvide information about spa services, treatment packages, promotions and available products.\n\nSupport the team in recording bookings, tracking enquiries and maintaining relevant administrative reports.\n\nHandle client information confidentially and follow established data protection and privacy procedures.\n\nSpa environment and team support\n\nKeep the reception desk and waiting area clean, organised and presentable.\n\nEnsure that reception materials, brochures and promotional displays remain neat and up to date.\n\nCoordinate with therapists and other team members to support timely service delivery.\n\nCommunicate appointment updates, client preferences and special requests clearly to the relevant staff.\n\nSupport promotional activities and encourage clients to explore suitable services or packages without applying undue pressure.\n\nPerform other relevant administrative and customer service duties as required.\n\nCandidate requirements\n\nThe ideal candidate will demonstrate the following qualifications, skills and personal attributes:\n\nA minimum of a senior high school certificate or an equivalent qualification.\n\nPrevious experience in reception, front desk administration, hospitality, customer service or a related role is an advantage.\n\nExcellent verbal and written communication skills.\n\nA warm, friendly and professional manner when interacting with clients and colleagues.\n\nStrong organisational skills and the ability to manage appointments and competing priorities.\n\nGood attention to detail when handling bookings, payments and client records.\n\nBasic computer skills and confidence using email, digital booking systems and standard office applications.\n\nStrong interpersonal skills and the ability to handle client concerns with patience and discretion.\n\nA professional appearance and a commitment to maintaining high standards of personal presentation.\n\nThe ability to work collaboratively, take initiative and remain composed in a busy environment.\n\nA genuine interest in wellness, beauty, spa services and creating exceptional customer experiences.\n\nHow to Apply\n\n Apply online by clicking the application button.\n\nApplication deadline: 31 October 2026\n\n RelatedSHARE with someone special:","description_format":"text","description_chars":5697,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ghana","iso":"GH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-21T17:30:15Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring 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