{"id":2401077,"url":"https://alion.io/job/shine-product-director-customer-lifecycle","title":"Product Director Customer Lifecycle","company":{"id":52978,"name":"Shine","domain":"shine.fr","url":"https://alion.io/company/shine-fr","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Product","role_family":"Product","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Copenhagen, Denmark","Amsterdam, Netherlands","Berlin, Germany","Paris, France"],"countries":["DK","NL","DE","FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":111000,"max_usd":271000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":957},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T23:00:22Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T20:54:05Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Join Shine, a leading European fintech unicorn on a mission to simplify financial administration for entrepreneurs and small business owners. As the Product Director for Customer Lifecycle, you will own the strategy and roadmap for onboarding, identity verification, customer data, ongoing monitoring, and account closure. You will lead and develop your product teams, deliver onboarding on the new platform in every market, automate manual work, build the customer data platform, and make onboarding embeddable. This is a hands-on leadership role that requires a strong background in product management and a deep understanding of KYC, AML, and financial crime prevention.\nMissions\nOwn the Customer Lifecycle roadmap end to end, including onboarding, identity verification, customer data, ongoing monitoring, Re-KYC, account closure, AML, fraud, and account security.\nLead and develop product teams, supporting and challenging product managers and engineering leads, and ensuring hiring, performance, and growth in the area.\nDeliver onboarding on the new platform in every market, automate manual work, build the customer data platform, and make onboarding embeddable.","description_format":"text","description_chars":1169,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-10-12T23:32:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/shine-product-director-customer-lifecycle","json_url":"https://alion.io/job/shine-product-director-customer-lifecycle.json","meta":{"generated_at":"2026-10-13T21:41:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33233,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52978},"rest":"https://alion.io/mcp/rest/get_company?id=52978"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshine-product-director-customer-lifecycle"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshine-product-director-customer-lifecycle"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshine-product-director-customer-lifecycle"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shine-product-director-customer-lifecycle\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshine-product-director-customer-lifecycle"}]}