{"id":3895816,"url":"https://alion.io/job/ship-fusion-director-it","title":"Director, IT","company":{"id":688883,"name":"Ship Fusion","domain":"shipfusion.com","url":"https://alion.io/company/shipfusion-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irving, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"SOC 2","optional":false},{"name":"Ubuntu","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-11-06T22:12:46Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T11:12:21Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.\nAt Shipfusion, we pride ourselves on our commitment to entrepreneurship and innovation. We are always looking for individuals who share these values and who are looking to further their careers in a unique and rapidly growing organization!\nThe Opportunity:\nShipfusion is hiring a Director of IT & Infrastructure to lead the strategic direction of our IT, IoT, and Cloud Infrastructure functions across North America. Reporting to the Sr. VP, Technology, this is a senior leadership role for someone who treats IT as a strategic enabler of business growth and not a cost centre to be managed. This is the first dedicated leadership role of its kind at Shipfusion. You'll be defining the function as much as running it.\nIn this role you will...\nStrategic Leadership\nDefine and own the multi-year IT and infrastructure roadmap, covering endpoint management, network architecture, identity, SaaS portfolio, cloud footprint, and IoT, aligned to Shipfusion's growth and product strategy\nPartner with Product and Engineering as a technical consultant on how IT capabilities can enable new product features, integrations, and customer-facing infrastructure decisions\nPartner with Operations leadership on warehouse technology strategy how IoT, networking, and endpoint choices support fulfillment performance and new site launches\nOwn SOC2 IT controls end-to-end, including audit readiness, evidence collection, control design, and remediation\nDefine the IT security and compliance posture for the company's corporate and operational systems: Zero Trust principles, identity and access management, endpoint security, vendor risk\nDevelop and steward the IT budget and vendor portfolio: strategic vendor selection, contract negotiation, renewal strategy, total cost of ownership analysis\nBuild the IT levels framework, career ladders, and hiring plan for the IT organization in partnership with the SVP of Technology and People team\nPeople Leadership\nManage the IT Team Lead as a direct report, providing coaching, goal-setting, and growth support\nThrough the Ops Manager, set direction for the broader IT team across Chicago, York, and Las Vegas\nBuild a culture of proactive, platform-driven IT operations: moving the team from reactive ticket-handling to engineered reliability\nPartner with the SVP of Technology on hiring, performance, and succession planning for the IT organization\nHands on Architecture and Problem Solving\nLead architectural decisions on novel infrastructure problems: new site launches, major platform migrations, security incidents requiring senior judgment, cross-functional integration questions\nOwn the server compliance and corporate cloud footprint: Ubuntu server estate, AWS infrastructure used for IT and operational systems (distinct from product engineering infrastructure, which is owned by the TechOps function within Engineering)\nDefine standards and reference architectures that the Ops Manager and L3 specialists implement: network design patterns, MDM policies, identity integrations, monitoring and alerting standards\nStep into hands-on work when the problem requires senior technical judgment, not as default mode, but when it's the right tool for the moment\nCross Functional Influence\nRepresent IT at the technology leadership table; bring forward proposals that shape company-wide decisions on tooling, process, and infrastructure investment\nBuild effective working relationships with Engineering's TechOps function, Operations, Finance, and People teams\nBe the senior IT voice on business continuity, incident response, and infrastructure risk for the executive team\nAttractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and rewarding salary package.\nComprehensive Health and Dental Coverage: Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.\nGenerous Vacation Time: Recharge and explore with 15 days of paid vacation and 5 paid wellness days.\nVibrant Company Social Events: Connect and celebrate with exciting social events that bring our team together.\nExclusive Employee Discounts: Enjoy special savings with our employee discount program on your favorite products.\nEmployee Assistance Program (EAP): Access to comprehensive support services that promote employee well-being and work-life balance.\nCalm App Subscription: Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.\nPositive Company Culture: Join a workplace known for its supportive, inclusive, and dynamic culture.\nHigh Employee Retention Rates: Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.","description_format":"text","description_chars":5017,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Generous vacation"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-11-06T23:16:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":22,"reasons":["conf:0","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/ship-fusion-director-it","json_url":"https://alion.io/job/ship-fusion-director-it.json","meta":{"generated_at":"2026-11-10T14:13:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33013,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688883},"rest":"https://alion.io/mcp/rest/get_company?id=688883"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fship-fusion-director-it"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fship-fusion-director-it"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fship-fusion-director-it"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ship-fusion-director-it\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fship-fusion-director-it"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3895816}},{"tool":"search_jobs","arguments":{"company":"shipfusion.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3895816},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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