Business Development Representative

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place. 
• Collaborate with Peers and Leaders Alike:  At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. 
• Experience a High-Performance Culture and Clear Purpose:  We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward. 

Start Date: 1/25/2027 

Compensation: $55,000 base + Sales Incentive Compensation 

Location: Hybrid - Mondays & Fridays (Remote) and Tuesday, Wednesday, Thursday (Onsite) at ShipBob Headquarters (120 N Racine Ave #100, Chicago, IL 60607) 

*Ability to graduate to fully remote after 12-months if in good standing.

Role Description:  

Our Business Development Representatives (BDRs) identify and evaluate growing, small to mid-sized ecommerce brands, exploring tech-driven supply chain solutions using the full suite of ShipBob's services. A BDR’s main goal is to set qualified meetings with our Account Executives and achieve a monthly quota by meeting or exceeding expected metrics for outbound outreach and demos set and converted. 

The BDR role is a great fit for candidates looking to develop their skills and grow within their sales career. You’ll start your first month at ShipBob with a comprehensive onboarding program designed to set you up for success. You’ll learn the ins and outs of the role through industry, product, and sales training, practicing your skills, and shadowing experienced BDRs. Along the way, you'll get hands-on experience with tools like Salesforce, Outreach, Gong, and 6sense, and build skills in data analysis for sales insights, prospecting strategies, negotiation, and consultative selling. Together, these will give you a strong foundation for long-term success in sales. 

Start as a BDR and unlock opportunities to grow your career across the organization, with promotion eligibility beginning at 9-18 months. This role will report to a Manager, Business Development. 

What you’ll do:  

• Drive Growth: Source new business by identifying, researching, and qualifying new leads weekly, resulting in 10+ prospects added to your book of business per day. 
• Proactive Outreach: Engage a prospect pipeline via high volume multi-channel outreach (outbound cold calls, emails and social selling) leading to 40+ dials, 6+ connected calls, and 25+ minutes of talk time daily. 
• Engage Decision-Makers: Connect with key stakeholders at target companies to understand their current operations and determine alignment with our solutions. 
• Advocate & Advise: Flag non-ICP merchant opportunities to leadership for book of business refinement. 
• Collaborate for Success: Schedule qualified demos for Account Executives and help drive deals forward through strategic partnership. 
• Own the Metrics: Meet and exceed daily activity benchmarks and contribute consistently to monthly and annual revenue goals. 
• 1:1 Coaching: Connect weekly on 1:1’s with your manager, a dedicated mentor and with the Account Executive team to keep a pulse on industry trends, competitive movements, and evolving market needs to inform outreach strategy and messaging. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table:  

• 1-2 years of outbound BDR or SDR experience preferred; however, strong candidates with demonstrated coursework or internship experience in sales encouraged to apply. 
• Experience cold calling and smart selling to various types of businesses or merchants. 
• A coachable mindset: you seek feedback, apply it quickly, and consistently improve. 
• A high degree of diligence and accountability. 
• Comfortable in a competitive environment, with evidence of personal ambition. 
• Relentless persistence in the face of daily rejection and delays from potential merchants. 
• An aptitude for research and understanding data. 
• A plus: Exposure to account-based prospecting, including building relationships with multiple contacts within a company. 

Perks & Benefits:  

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Paid Holidays & Flexible Time Off Program 
• Paid Sick Leave  
• Wellness Days (1 day/quarter) 
• 401K Match  
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 

About You:  

Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you. 

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/). 

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’sproprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’sdozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBobis backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.

Use of AI-Assisted Tools During Recruitment

We may use AI-assisted tools during the recruitment process to support administrative functions such as transcribing interviews, generating summaries or notes, organizing interview feedback, facilitating candidate communications, and helping recruiters identify candidates whose qualifications may align with job requirements. These tools are designed to assist our recruiting team and are not used to make final hiring decisions. Hiring decisions are made by trained human reviewers who consider the candidate's application, interview performance, qualifications, experience, and other relevant factors. AI-assisted tools do not independently determine whether a candidate advances in the hiring process or receives an offer of employment. Where required by applicable law, candidates will be provided with notice regarding our use of AI-assisted technologies and, where available, information about any applicable rights relating to such processing, including the ability to request additional information or opt out of certain AI-assisted processing activities. Candidates who exercise available opt-out rights may be reviewed through alternative processes consistent with applicable law.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensationand training. 

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.