{"id":717402,"url":"https://alion.io/job/shipmonk-training-coordinator-2","title":"Training Coordinator","company":{"id":684961,"name":"ShipMonk","domain":"shipmonk.com","url":"https://alion.io/company/shipmonk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":77,"open_postings":11,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-11-01T06:10:25Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Worth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-06-26T15:07:14Z","employer_posted_date":"2026-06-26","last_verified_at":"2026-11-01T23:59:10Z","board_verified":true,"closed_at":null,"days_open":128,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":128},"description":"ShipMonk isn't just a 3PL - we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.\nTraining Coordinators are essential to ensuring our Shipmonkers receive world class training and onboarding experiences, while also supporting our Operations teams in their pursuit of process excellence. As a training coordinator you will work collaboratively with Operations, HR, and other teams to facilitate new-hire orientations, coordinate training events across key stakeholder groups, revise, improve, and standardize job-specific procedures, and ensure adherence to all training-related processes. A successful candidate will have broad, hands-on experience in training execution, content creation and utilization, and a track record of strong performance in past roles, while also improving operational performance metrics around them.\nThe pay for this position is $19.50/hour with weekly pay\n\nWhat you'll do:\nSupport and execute the weekly training plan, per facility, per shift schedule\nSupport local continuous improvement and engagement initiatives, particularly those focused on Safety, Quality, Productivity, and employee retention\nCoordinate the training Ambassador-identification and certification program\nSupport and validate new hire onboarding processes and Ambassador training methods\nSupport the site-level Associate Experience Week program, for new Salaried leaders\nLead and validate the Powered Industrial-Equipment (PIT) training program and associated trainer-standard work\nManage Asana-based ticketing system for training requests, and ensure tickets are actioned within expected timelines\nDevelop and track effectiveness of training programs, including orientation. Monitor adherence to the established training programs to ensure standard work in the training programs\nActively seek ongoing skill development (i.e., participating and conducting skill classes, cross-training, etc.)\nFully understand operational processes/workflows and daily production goals\nHave the ability to solve problems; react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve\nBalance and prioritize multiple tasks\nMaintain a positive attitude and presence on the floor, setting a good example for Ambassadors and team members alike\nWhat you'll need:\nReliable attendance and punctuality.\nStrong work ethic with the ability to manage-through multiple, competing priorities.\nPrevious experience in operations, preferably in e-commerce fulfillment or distribution center setting; comfortable with operations processes and flow.\nProven skills observing performance and identifying performance gaps.\nExceptional verbal and written communication skills; capable to work with operations leaders to understand ShipMonk processes and translate required outcomes to training materials/processes.\nProficient with MS Excel, MS PowerPoint, MS Word, Asana, Slack and other communication or productivity tools needed for the role.\nAbout ShipMonk\nShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions-all with a merchant -first mindset.\nWhy ShipMonk?\nWe believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.\nGlobal Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.\nUnrivaled Support: We provide hands-on, \"mom and pop\" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.\nTransparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.\n•Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.\n\nOur Core Values\nOur values are the heart of our culture. We're looking for individuals who embody these principles every day.\nMerchant-first: We handle the logistics so our merchants can focus on what they do best-growing their business.\nPeople make ShipMonk: We believe in our team and invest in our people.\nOwn it: We take ownership of our work, our mistakes, and our successes.\nGet sh*t done: We're a fast-paced, high-growth company that values action and results.\n Change the score: We challenge the status quo, constantly innovating and improving.\nShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.","description_format":"text","description_chars":5487,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Warehousing"],"lifecycle":[{"event":"open","at":"2026-09-11T06:26:31Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.229,"p_room":0.28,"age_days":127,"expected_fill_days":50,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/shipmonk-training-coordinator-2","json_url":"https://alion.io/job/shipmonk-training-coordinator-2.json","meta":{"generated_at":"2026-11-02T04:05:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6108,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684961},"rest":"https://alion.io/mcp/rest/get_company?id=684961"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshipmonk-training-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshipmonk-training-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshipmonk-training-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shipmonk-training-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshipmonk-training-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":717402}},{"tool":"search_jobs","arguments":{"company":"shipmonk.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":717402},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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