{"id":34026,"url":"https://alion.io/job/shippeo-solution-architect-professional-services-bengaluru","title":"Solution Architect - Professional Services - Bengaluru","company":{"id":7575,"name":"Shippeo","domain":"shippeo.com","url":"https://alion.io/company/shippeo","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":55000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":33},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Multimodal AI","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-07-08T10:51:11Z","employer_posted_date":"2026-07-08","last_verified_at":"2026-10-18T09:47:16Z","board_verified":true,"closed_at":null,"days_open":102,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":102},"description":"Founded in 2014, Shippeo is a leading European SaaS company transforming supply chain visibility. With a global presence and multicultural team of 27 nationalities operating across Europe, North America, and Asia, we offer real-time multimodal transportation visibility to top industry leaders across various sectors.\nOur ambition is to become the world's leading supply chain data platform, using predictive AI, high-quality real-time data, and a robust partner network to enhance customer experience and operational excellence.\nLearn more about our mission and values on our website:https://www.shippeo.com/en/company/about-us\nLogward, a Shippeo company, is a pioneer in AI-powered supply chain execution workflows. As part of Shippeo - the global leader in real-time transportation visibility - Logward brings together trusted, SLA-backed visibility data with intelligent workflows and automation, helping global supply chain teams respond faster, reduce manual effort, and run more connected operations.\n*Please note: this role is locally employed by and contracted directly through Logward India Private Limited.*\nAbout the role\nAs a Solution Architect - Professional Services, you will play a key role in delivering successful customer implementations by translating business requirements into scalable and efficient solutions within the Shippeo platform. This customer-facing role combines business consulting, solution architecture, and technical configuration to help customers optimize their supply chain operations.\nOperating within a structure of \"leadership without authority,\" you will excel at coordinating across five cross-functional squads to ensure seamless project execution. You will serve as the primary technical contact for our customers, orchestrating value from the pre-sales phase straight through to project handover.\nPlease Note: This role is based in Bangalore, India requiring 4 days per week in the office. As we operate internationally, we kindly request all candidates to submit their CV in English.\nContract Type: Full-time / Permanent\nFunction: Professional Services & Solution Architecture\nKey Responsibilities\nCross-Functional Leadership: Coordinate synergistically across 5 cross-functional squads, utilizing strong communication to align technical delivery with business objectives.\n\nSolution Advisory: Lead customer workshops to understand complex business processes, gather structural requirements, and map out optimal workflow designs.\n\nPlatform Configuration: Build and configure the platform using sophisticated no-code capabilities, establishing robust data models, automations, and custom workflows.\n\nEnd-to-End Technical Ownership: Orchestrating the customer’s technical journey from pre-sales scoping and flowchart validation through to configuration, build, and final engineering handover. You will collaborate closely across squads to produce and maintain high-quality solution documentation, including functional designs, process flows, and comprehensive configuration guides.\n\nProject & Task Management: Highly autonomous tracking of your own project timelines, proactively forecasting and flattening task structures to ensure predictable delivery.\n\nTesting & Validation: Partner closely with Quality Assurance (QA) teams, orchestrating successful User Acceptance Testing (UAT) and driving hypercare go-live activities.\n\nVoice of the Customer: Turn real-world configuration challenges into valuable feedback loops, collaborating directly with Product and Engineering teams for long-term platform optimization.\n\n Experience: 3+ years as a Solution Architect, Functional Consultant, or in a similar customer-facing implementation role within enterprise SaaS.\n\nSystem Design Mastery: Proven capability in core system design, with an intuitive knack for navigating complex software architectures.\n\nTechnical Benchmarks: Strong hands-on experience with SAP Business Technology Platform (BTP) or complex SAP configuration environments (such as SD, MM, TM, EWM), which serves as a highly relevant proxy for mastering our architecture.\n\nAutonomy & Communication: A highly autonomous, self-directed professional who thrives in managing difficult customer conversations, balancing stakeholder expectations with resilience and care.\n\nLanguage Proficiency: Professional fluency in English (written and verbal) is mandatory.\n\nPreferred (Not Required)\nLogistics Domain Knowledge: Familiarity with Supply Chain, Freight Forwarding, Transportation Management Systems (TMS), or Warehouse Management Systems (WMS) is an excellent asset.\n\nTechnical Toolsets: Basic familiarity with SQL, JSON, XML, or workflow scripting tools.\n\nAgile Methodologies: Experience working with Agile delivery practices and tools like Jira.\n\n Why Join Shippeo?\nAt Shippeo, you will join a fast-moving company that values ambition, care, delivery, and collaboration. We offer an environment where impact is encouraged, ideas are valued, and development is supported.\nWhat sets us apart:\nMeaningful work with real-world impact in global supply chains.\n\nA diverse, inclusive, and international team.\n\nA culture of transparency, feedback, and continuous learning.\n\nOpportunities for growth, internal mobility, and professional development\n\nHybrid work model and flexible policies.\n\nTo learn more about our culture and people, visit our Careers section or explore team stories on our social platforms.\nRecruitment Process\nOur hiring process balances efficiency and strict quality assessment across 3 consolidated phases:\nPreliminary Call: An initial screening with our Talent Acquisition Manager to review alignment on core skills and profile expectations.\n\nTechnical Assessment: A two-part evaluation consisting of a short system design assignment followed by a live configuration session to review real-time platform navigation, logical thought processes, and problem-solving capabilities. (Note: AI usage during preparation is acceptable as long as you can confidently explain your logic and prompt choices ).\n\nBehavioral & Management Interview: A deep-dive session focused on your soft skills, structured communication, leadership capabilities, and past project management milestones.\n\nDiversity and Inclusion\nAt Shippeo, we are committed to fostering a diverse and inclusive workplace. We value the perspectives, experiences, and contributions of individuals from all backgrounds. Our policies, practices, and company culture reflect this commitment to equal opportunity and mutual respect.\nIf you have specific needs or questions regarding disability inclusion, you may reach out to our dedicated Disability Advisor at  for support during the application process.\nThis position is published via the Shippeo global talent platform on behalf of Logward, a Shippeo group company. The hiring entity and legal employer of record for this role is Logward India Private Limited. All interviews, offer letters, and employment contracts will be executed directly through Logward India.","description_format":"text","description_chars":7010,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Hybrid work","Professional development"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-07-08T10:51:11Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.518,"p_room":0.28,"age_days":100,"expected_fill_days":42,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/shippeo-solution-architect-professional-services-bengaluru","json_url":"https://alion.io/job/shippeo-solution-architect-professional-services-bengaluru.json","meta":{"generated_at":"2026-10-18T11:42:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17406,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7575},"rest":"https://alion.io/mcp/rest/get_company?id=7575"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshippeo-solution-architect-professional-services-bengaluru"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshippeo-solution-architect-professional-services-bengaluru"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshippeo-solution-architect-professional-services-bengaluru"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shippeo-solution-architect-professional-services-bengaluru\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshippeo-solution-architect-professional-services-bengaluru"}]}