{"id":1458925,"url":"https://alion.io/job/shop-lc-outbound-supervisor","title":"Outbound Supervisor","company":{"id":1905735,"name":"Shop LC","domain":"shoplc.com","url":"https://alion.io/company/shoplc-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27,"max":27,"currency":"USD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-26T19:57:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-12T02:20:05Z","board_verified":true,"closed_at":null,"days_open":46,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":46},"description":"OUTBOUND SUPERVISOR\nFull Time\nAustin Office, Austin, TX, US\nWork Location - 100 Michael Angelo Way, Suite 300, Austin, Texas 78728\nSalary Range:$27.00 (USD) Hourly\nMUST BE ABLE TO SPEAK READ AND WRITE ENGLISH\n Outbound Supervisor\nJob Description\nShop LC is currently hiring for an Outbound Supervisor. The Outbound Supervisor will oversee the daily operations of the outbound department, ensuring the timely, accurate, and efficient processing of customer orders through picking, packing, staging, and shipping functions. This position is responsible for leading a team of associates, maintaining productivity standards, and supporting a safe and positive work environment. The Outbound Supervisor will report directly to the Warehouse Manager.\nJOB RESPONSABILITIES\nDelivery of one-to-one (1:1) meetings and preparation and delivery of mid-year and year-end performance evaluations.\nSupervise and direct outbound warehouse operations, including picking, packing, staging, and shipping activities.\nMaintain department standards for productivity, accuracy, quality, and customer satisfaction.\nPlan and distribute daily workloads to outbound associates to meet shipping deadlines.\nMonitor order flow and shipping priorities to ensure on-time customer deliveries.\nIdentify operational bottlenecks and implement corrective actions to improve efficiency.\nTrain, coach, and develop team members on warehouse procedures, safety standards, and performance expectations.\nEnsure accurate order fulfillment and compliance with company quality standards.\nMonitor labor utilization and staffing needs to support business demands.\nPartner with Inventory Control, Receiving, and other departments to resolve shipping discrepancies.\nEnforce company safety policies and maintain a safe working environment.\nConduct routine audits to ensure compliance with shipping procedures and operational standards.\nPerform required administrative tasks, including reporting, attendance tracking, and productivity monitoring.\nAssist with troubleshooting warehouse systems, equipment, and process-related issues.\nPromote continuous improvement initiatives and identify opportunities to enhance outbound operations.\nPerform as a cooperative team member in all aspects of warehouse operations.\nComply with company policies and procedures.\nAll other duties assigned by manager.\nSKILLS OR EXPERIENCE\nThree or more years of warehouse, distribution, or fulfillment experience, with at least one year in a leadership or supervisory role.\nKnowledge of outbound shipping operations, order fulfillment processes, and inventory control practices.\nStrong leadership skills with the ability to motivate, coach, and develop employees.\nExperience managing productivity, quality, and performance metrics in a fast-paced environment.\nStrong verbal and written communication skills with the ability to communicate effectively across all levels of the organization.\nIntermediate experience with Microsoft Office applications, including Outlook, Excel, and Word.\nExperience using Warehouse Management Systems (WMS) and shipping software.\nStrong analytical, problem-solving, and decision-making skills.\nAbility to prioritize multiple tasks and adapt to changing business needs.\nDemonstrated commitment to safety, quality, and operational excellence.\nPersonable, enthusiastic, ambitious, team-oriented, and able to lead by example.\nAn ambassador of our Core Values: Teamwork, Honesty, Commitment, Passion, and Positive Attitude.\nPHYSICAL REQUIREMENTS\nAscending or descending ladders, stairs, scaffolding, ramps, poles, and the like.\nMoving self indifferent positions to accomplish tasks in various environments, including tight and confined spaces.\nRemaining a stationary position, often standing or sitting for prolonged periods.\nMoving about to accomplish tasks or moving from one work area to another.\nAdjusting or moving objects up to 40 pounds in all directions.\nRepeating motions that may include the wrists, hands, and/or fingers.\nOperating warehouse equipment and/or power tools.\nWorking in varying warehouse temperatures and conditions.\nABOUT SHOP LC \nWe are an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas with a passionate team of approximately 5 Employees. Our products are sold through TV in over 80 Million homes through live 24/7 broadcasts, our website, Apps, Marketplaces, and through social media.\nWe are the US retailing unit and a subsidiary of Vaibhav Global Limited (VGL), a well-established and vertically integrated company, founded in India 35 years ago.\nThe other retailing units of VGL Group are in the UK (Shop TJC) and Germany (Shop LC, Germany). Together, all 3 businesses ship out approximately 50,000 products to their customers in the US, UK, and Germany every day. In addition, VGL Group operates offices globally in India, China, Indonesia, and Thailand.\nWe believe in supporting our community and protecting the environment with the purpose of Delivering Joy. Our service to the community is run through our Your Purchase Feeds… program where we donate one nutritious meal for each item sold to school children in India, the US and the UK.\nYour Purchase Feeds… has provided over 40 million meals to date, and our mission is to distribute one million meals every day to children in need by 2031. We believe that Your Purchase Feeds… provides more than just a meal: it feeds the hearts, minds, and futures of children.\nWe are also committed to protecting the environment by constantly working on reducing our carbon footprint and becoming net zero by 2032. Our offices in India function on solar power, and each business unit is working towards getting a LEEDS certification.\nWe live by and are inspired by our core values of Teamwork, Honesty, Commitment, Passion, and Positive Attitude, which form the basis of every decision we make.","description_format":"text","description_chars":5856,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":1,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Cosmetics & Makeup"],"lifecycle":[{"event":"open","at":"2026-09-29T11:12:05Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.366,"p_room":0.28,"age_days":46,"expected_fill_days":16,"reasons":["conf:4","win:tail","crowd:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":54000,"is_top_pay":false},"html_url":"https://alion.io/job/shop-lc-outbound-supervisor","json_url":"https://alion.io/job/shop-lc-outbound-supervisor.json","meta":{"generated_at":"2026-10-12T13:05:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20407,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1905735},"rest":"https://alion.io/mcp/rest/get_company?id=1905735"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshop-lc-outbound-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshop-lc-outbound-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshop-lc-outbound-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shop-lc-outbound-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshop-lc-outbound-supervisor"}]}