{"id":1415726,"url":"https://alion.io/job/shopback-contract-workplace-experience-associate-6-months","title":"Contract Workplace Experience Associate (6-months)","company":{"id":4084,"name":"ShopBack","domain":"shopback.com","url":"https://alion.io/company/shopback","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":80,"open_postings":21,"ghost_share":0,"stale_share":0.81,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2616},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-09-28T14:33:06Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-14T20:10:50Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"About the role\nYou will be running day-to-day operations for ShopBack Malaysia's office at Menara IGB - more than 100 person floor covering employee experience, workplace operations, facilities and regional support. This role is hands-on and broad from day one.\nWhat you'll do\nEmployee Engagement and Events\nOwn the Malaysia engagement calendar along with the HRBP - plan and execute memorable company events end-to-end - from energetic town halls and festive bashes to team socials and wellness initiatives.\n\nBe the voice of our workplace culture on Slack-crafting lively posts, creating eye-catching event visual content, and keeping the team connected and hyped.\n\nTurning employee workplace feedback into actual workplace improvements.\n\nEmployee Lifecycle\nAct as the first point of engagement touchpoint at the office on Day 1 - welcoming new joiners, conducting onboarding and office tours, distributing welcome swag, and setting up workstations.\n\nManage exit logistics with care and efficiency, including hardware recovery, access card collection, and prompt IT handoffs.\n\nWorkplace Operations & Facilities\nDaily upkeep: meeting rooms, pantry, washrooms, HVAC and after-hours air-conditioning, lighting, electrical, cleaning and pest control.\n\nKeep the office fully fueled and stocked by managing inventory for pantry goodies and daily essentials.\n\nLoading and unloading permits, season parking administration, landlord and building management liaison, and office projects and renovation works.\n\nCoordinate with vendors, suppliers, maintenance crews, and contractors to maintain a safe, clean, and functional environment.\n\nRaise purchase requests in NetSuite, track approvals, and submit vendor invoices before month-end deadline\n\nAny other ad hoc duties as assigned.\n\nSafety and Health\nActing as the appointed OSH Coordinator to support on-site health, safety, and emergency protocols to keep the workplace secure and compliant,\n\nMaintaining the risk assessment (HIRARC) register, the Emergency Response Plan and the OSH workplace self-assessment; serving as secretary to the Safety and Health Committee; running the annual fire drill; inspecting first-aid boxes monthly; investigating incidents; and filing statutory notifications with DOSH to deadline.\n\nWorkplace Hardware & IT Operations\nProvides hands-on support for laptop hardware throughout its operational lifecycle, including setup, reimaging, replacements, onsite troubleshooting, and secure retirement\n\nCollaborates closely with IT team and external Network Managed Services to resolve infrastructure issues\n\nMaintain an accurate hardware asset register, tracking serial numbers, equipment assignments, and return statuses.\n\nAct as the local hardware liaison, assisting with meeting room AV setups, handling light troubleshooting, and escalating complex IT requests to the right channel.\n\nEssentials to Succeed\n1-2 years in HR, workplace experience, or office administration\n\nDegree in Human Resources, Psychology, Communications, Business Administration, or a related field preferred\n\nA genuine curiosity for AI - we actively encourage you to experiment, build, and find smarter ways to work.\n\nA natural communicator - written, visual, and verbal - with the ability to engage and inspire across diverse teams.\n\nCreative energy and the initiative to generate fresh ideas for events and campaigns, and see them through from concept to execution.\n\nOrganised in practice - you can run multiple things at once and keep track without being reminded\n\nComfortable being hands-on (moving equipment, setting up rooms, carrying boxes is part of the job)\n\nAccountable, resourceful, and genuinely passionate about people.","description_format":"text","description_chars":3676,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Loyalty Programs","Price Comparison","Coupons, Deals & Cashbacks"],"lifecycle":[{"event":"open","at":"2026-09-28T20:38:39Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.623,"p_room":1,"age_days":15,"expected_fill_days":57,"reasons":["conf:2","stale_co","velocity","win:early","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/shopback-contract-workplace-experience-associate-6-months","json_url":"https://alion.io/job/shopback-contract-workplace-experience-associate-6-months.json","meta":{"generated_at":"2026-10-14T21:59:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29449,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4084},"rest":"https://alion.io/mcp/rest/get_company?id=4084"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshopback-contract-workplace-experience-associate-6-months"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshopback-contract-workplace-experience-associate-6-months"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshopback-contract-workplace-experience-associate-6-months"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shopback-contract-workplace-experience-associate-6-months\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshopback-contract-workplace-experience-associate-6-months"}]}