{"id":3323582,"url":"https://alion.io/job/shopback-regional-crm-manager-3","title":"Regional CRM Manager","company":{"id":4084,"name":"ShopBack","domain":"shopback.com","url":"https://alion.io/company/shopback","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":78,"open_postings":18,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5512},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Braze","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Iterable","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-27T07:42:59Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-02T02:42:42Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"What You'll Own\nOwn the regional CRM strategy and drive execution, defining how we unlock growth through intelligent and personalised lifecycle engagement across 13 markets.\nHands-on: Design and launch campaigns, build segmentation frameworks, and optimize flows \nEstablish CRM best practices and playbooks that scale across markets, rooted in your own B2C expertise and wins.\nPartner with Product, Data, and Tech to architect CRM tooling and automation \nLead regional performance reviews: analyze cohort behavior, identify levers, and translate insights into real business impact.\nMentor junior marketers on the team, transferring your CRM and B2C expertise into team capability.\nChampion experimentation - pilot new tactics, measure rigorously, scale winners.\nBuild influence across marketing, product, and commercial leadership; you're the trusted advisor on CRM channels.\nEssentials to Succeed\n5 to 8 years of relevant experience in CRM, or lifecycle marketing, ideally within a digital, tech, or e-commerce environment.\nProven track record of leading CRM initiatives across multiple markets and delivering measurable impact on user engagement and retention.\nStrong strategic mindset, with the ability to design data-driven campaigns while remaining hands-on when required.\nProficiency in CRM platforms and marketing automation tools (e.g., Braze, Salesforce Marketing Cloud, Iterable, or similar).\nAdvanced analytical skills, with experience interpreting data, building reports, and translating insights into actionable strategies.\nExcellent stakeholder management skills, with the ability to influence, align, and collaborate across local and regional teams.\nHighly organized and detail-oriented, able to manage multiple priorities and timelines across markets.\nA proactive leader and self-starter, motivated to take ownership, drive results, and inspire others in a fast-paced environment.\nThrives in dynamic, high-growth settings, adapting quickly to change while keeping teams focused on impact.\n AI Competency: Demonstrated use of AI tools (e.g. ChatGPT, Gemini, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.","description_format":"text","description_chars":2170,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Loyalty Programs","Price Comparison","Coupons, Deals & Cashbacks"],"lifecycle":[{"event":"open","at":"2026-10-27T08:59:52Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":4,"expected_fill_days":57,"reasons":["conf:3","stale_co","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/shopback-regional-crm-manager-3","json_url":"https://alion.io/job/shopback-regional-crm-manager-3.json","meta":{"generated_at":"2026-11-02T04:29:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6622,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4084},"rest":"https://alion.io/mcp/rest/get_company?id=4084"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshopback-regional-crm-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshopback-regional-crm-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshopback-regional-crm-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shopback-regional-crm-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshopback-regional-crm-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3323582}},{"tool":"search_jobs","arguments":{"company":"shopback.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3323582},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}