Assistant Manager, PMO Operations - ShopeeFood

Shopee • English: C1 • Commerce • 27 days ago
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Salary
≈ $12k – $25k per year (Estimated)
Location
In office (Ho Chi Minh City)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Sep 24, 2026. Shopee scores A on the Alion truth index.

Overview
Company
Impact
Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Marketplaces • 1001-5000 employees • Est. 2015
Tech stack of Shopee

We are looking for an Operation Excellence Lead to drive efficiency, productivity, and continuous improvement across key operations.

  • Drive operational performance through new projects, SOP enhancements and AI adoption
  • Oversee and optimize productivity in merchant operations, procurement, finance, and customer service.
  • Monitor operational metrics to identify improvement areas and drive data-informed decisions.
  • Manage risks and ensure compliance with relevant laws and regulations.
  • Identify areas for improvement and implement process optimizations to enhance operational outcomes.
  • Collaborate with cross-functional teams to establish, update, and implement company policies and procedures.
  • Lead the development of the Operations team, ensuring performance aligns with business goals.
  • Foster a culture of growth, innovation, and continuous improvement within the team.
  • 7+ years in Operations, Project Management, with 3+ years in senior roles preferred.
  • Strong expertise in data analysis and problem-solving skills.
  • Prior experience in AI tool development is a plus
  • Resilient, adaptable, and solution-oriented in fast-paced settings.
  • Fluent in English.
  • This role is perfect for a strategic leader passionate about operational excellence and team development.
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