Assistant Warehouse Manager (Resources Lead) - SCommerce (San Pedro, Laguna)

Shopee • Commerce • Bachelor's Degree • 2 hours ago
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Salary
≈ $17k – $43k per year (Estimated)
Location
In office (Manila)
Seniority
Staff · 5+ years exp

Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Sep 24, 2026.

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Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Commerce • Est. 2015
  • Define HC standards by function based on volume and productivity baselines; determine long-term vs. seasonal nFTE mix; track overall WH productivity vs. speed metrics (CFR, IB OLA, Return)
  • Prepare site HC plan vs. volume forecast (BAU vs. campaign planning); align with OPEX / Manpower on requirements
  • Submit manpower requests to vendors per agreed COT; raise OT requests for approval; ensure on-time and accurate requests aligned with each function's needs
  • Track daily attendance, actual HC allocation to functions, planned productivity/CFR vs. actual, and Fill Rate %; record in WMS; minimize vendor disputes due to incorrect attendance records
  • Maintain activity tagging by function and OT hours; support OPEX / Manpower in vendor attendance reconciliation
  • Define usage assumptions for planning; track actual usage rate; maintain safety stock quantity (safe DOC) per site
  • Forecast demand from ADO by function; align procurement cycle with VMP
  • Generate PR per site on schedule; ensure request accuracy and lead time compliance
  • Track delivery and consumption vs. forecast; maintain zero stock-out days; monitor Consumable CPI vs. speed metrics and space occupied vs. planned
  • Receive and distribute consumables to functions; maintain accurate on-hand inventory records
  • Assess equipment needs vs. utilisation; identify capex and replacement requirements; track asset utilisation rate
  • Prepare capex and replacement plan per site; align with VMP (non-IT equipment) and Corporate IT (IT equipment)
  • Submit PR for non-IT equipment to VMP; submit IT equipment requests to Corporate IT; ensure on-time and accurate requests
  • Track assets, assignments, and maintenance schedules; report operation disruption / downtime; monitor G&A CPI (breakdown to Asset & Equipment)
  • Maintain assign in/out log; keep asset register accurate; coordinate maintenance records
  • Cover the Warehouse Manager during absences - assume full floor management responsibilities across all warehouse functions
  • Deputize on-floor execution as needed to ensure operational continuity across shifts and during peak periods
  • Serve as the succession candidate for the WHM role; maintain working knowledge of all warehouse functions
  • Serve as the single named onsite point of contact for OPEX / Manpower, VMP, Corporate IT, and Expansion for all resource-related matters at the site
  • Escalate resource constraints, procurement delays, or supply gaps to the relevant HQ function with timely and accurate data
  • Participate in regular site reviews and provide clean data to support network-level planning at HQ
  • Bachelor's degree in Industrial Engineering, Supply Chain Management, Business Administration, Operations Management, or a related field.
  • At least 5 years of experience in warehouse operations, supply chain, or resource management. Experience in manpower coordination, procurement, or inventory management is a strong advantage. Prior supervisory or team leadership experience preferred.
  • Strong operational understanding of warehouse resource management - manpower planning, consumables, and equipment
  • Familiar with manpower agency coordination, vendor liaison, and procurement request workflows
  • Analytical - able to track performance vs. targets across multiple resource pillars simultaneously
  • Proficient in Google Sheets / Excel; WMS or ERP system experience is an advantage
  • Detail-oriented with strong record-keeping and documentation discipline
  • Effective communicator - able to interface clearly with both onsite teams and HQ functions
  • High ownership mindset - takes full accountability for resource availability, data accuracy, and WH continuity
  • Able to operate under shifting priorities, particularly during peak volume periods or WHM absences
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