Salary
≈ $8k – $16k per year (Estimated)
Location
In office (Kuala Lumpur)
Seniority
Junior · 2+ years exp
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 19, 2026. Shopee scores A on the Alion truth index.
Overview
Company
Impact
Profile match
Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
- Merchant Onboarding & Verification - Review, verify, and assist merchants in completing the self-registration process.
- Merchant Support - Address inquiries, resolve issues, and guide merchants through onboarding.
- Data & Performance Tracking - Maintain records, track registration trends, and generate reports.
- Process Improvement & Compliance - Identify bottlenecks, suggest improvements, and ensure compliance with platform policies.
- Issue Identification and Analysis - Identify issues, develop hypotheses, gather and interpret data, execute analysis, and present findings along with strategic recommendations to key decision-makers.
- Project Planning - Develop concrete and detailed project plans, including establishing timelines, project milestones/tasks, goals, and resource planning.
- Business Expansion Strategies - Develop and implement strategies for business expansion initiatives.
- Market Research and Support - Conduct market research and engage with merchants and internal staff to understand how we can better support our merchants, account managers, and salespersons.
- Internal Collaboration - Work closely with internal teams to implement and coordinate the execution of related projects.
- Financial Management - Manage Profit & Loss (P&L) statements, resources, and projects related to the above responsibilities.
- Perform other ad-hoc tasks as needed.
- Degree in Business, Marketing, or a related field, or equivalent practical experience.
- 2+ years of work experience in Vendor Performance Management, e-commerce or Management Consulting is a plus
- Strong project management experience
- Structured, able to plan end-to-end execution of initiatives, and see through the implementation of the initiative
- Strong affinity to data, solid analytical abilities and critical thinking skills
- Strong business acumen and ability to generate insights independently
- Strong problem-solving skills, ability to draw insights from complex data and design practical and scalable solutions
- Detail oriented and able to deliver quality work under tight deadlines
- Driven and comfortable with a dynamic environment
- High Proficiency in Excel/Sheets and PowerPoint
- Excellent verbal and written communication skills
- Strong people and stakeholder management skills
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