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Location
In office (Jakarta)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Sep 24, 2026. Shopee scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
  • Responsible to maintain and manage SMB Merchants through online communication channel (WhatsApp, Email, and Call) by offering campaign participation, slice price program and other initiative under merchant portfolio given
  • Follow up on leads and maintain regular communication with SMB Merchants to build relationships and increase the likelihood of sales conversions.
  • Able to track and achieve personal goals/KPI given
  • Hold a minimum of D3 or Bachelor's degree from a recognized university in any major
  • Has prior 1 year of working experience in Account Management, Telesales, or Telemarketing
  • Proven track record in portfolio management, preferably with direct experience handling Long Tail merchants or high-volume accounts
  • Possesses solid functional knowledge of performance metrics and data tracking to drive merchant growth
  • Previous experience or a strong, demonstrable interest in the E-wallet, food delivery, or e-commerce sectors
  • Target-oriented with a strong internal drive to achieve individual and team goals
  • Ability to handle moderate ambiguity and maintain high resilience in a fast-paced environment
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