City Operations Lead - SPX Express (Sulawesi)

Shopee • Commerce • Bachelor's Degree • 1 day ago
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Salary
≈ $77k – $203k per year (Estimated)
Location
In office (Jakarta)
Seniority
Staff · 5+ years exp

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 24, 2026.

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Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Commerce • 1001-5000 employees • Est. 2015
  • Responsible for health, safety, and environment (HSE) implementation and ensure people safety within assigned city(s)
  • Lead and manage day to day overall operations including First Mile, Sorting Center, Middle Mile & Last Mile within the assigned province(s)
  • Responsible for cost per parcel (CPP) within the assigned city(s)
  • Ensure the Operations team follow the company’s Standard Operating Procedures (SOP) & Work Instructions (WI)
  • Responsible to achieve target that aligned with company goals and objectives
  • Responsible to coach & develop team members based on company standard Learning & Development guidelines
  • Has a bachelor's degree from any major
  • Has more than 5 years of experience in an express/logistics company, and manage some areas/regions
  • Skilled in express/courier transport operation management (First Mile, Middle Mile, Sorting Center & Last Mile), project management, people management, and community management
  • Excellent in problem-solving and analytical skills (kaizen & lean skills will be an advantage)
  • Good communication skills (written and verbal)
  • Lead by example (hands-on) leadership style who can show operation solutions on the floor
  • Understand and have experience in operating Transport / Freight Management systems (TMS / FMS)
  • Willing to be placed in Sulawesi and travel to other city/regions
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