Driver Community Engagement (SPX Express)

Shopee • Commerce • Bachelor's Degree • SQL • 1 day ago
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Salary
≈ $9.5k – $22k per year (Estimated)
Location
In office (Bangkok)
Seniority
Junior · 2+ years exp

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 24, 2026.

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Company
Impact
Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Commerce • 1001-5000 employees • Est. 2015
  • Analyze data to produce quantitative insights, pinpoint key issues, and outline qualitative research to uncover underlying problems.
  • Conduct surveys, interviews, and focus group discussions to understand fleets’ end-to-end working experience and identify potential issues affecting productivity, retention, and overall work environment
  • Initiate, strategize, and execute community-focused recommendations and programmes aimed at improving driver retention, including loyalty programmes and high-performer programmes
  • Translate insights into strategic recommendations and present them to leaders through clear, structured, and visually compelling presentations
  • Coordinate with internal and external stakeholders to drive implementation of initiatives and continuous improvement plans
  • 2-5 years of work experience
  • Bachelor’s or Master’s degree; majors in Business, Analytics, or Engineering preferred
  • Proficiency in Excel and PowerPoint; knowledge of SQL is a plus
  • Experience in logistics, delivery, or e-commerce within a fast-paced, performance-driven environment is a plus
  • Strong project management, problem-solving, and communication skills
  • Ability to work under pressure; self-driven and adaptable to a dynamic environment
  • High curiosity and openness to challenges
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