Inventory Cycle count Associate [Sc1]

Shopee • Commerce • Bachelor's Degree • Microsoft Excel • 2 days ago
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Salary
≈ $14k – $31k per year (Estimated)
Location
In office (Bangkok)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Sep 26, 2026. First seen by Alion on Sep 25, 2026.

Overview
Company
Impact
Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Commerce • 1001-5000 employees • Est. 2015
Tech stack of Shopee
  • Control inventory accuracy: Support and oversee overall inventory accuracy while helping drive operational standards and SOPs.
  • Manage inventory discrepancies: Monitor discrepancy trends, identify root causes, and expedite reconciliation between system records and physical stock.
  • Prevent inventory loss: Develop and support measures to prevent inventory loss, damage, and misplacement.
  • Drive the cycle-count plan: Ensure the team completes daily, weekly, and monthly counts on schedule and with a high level of accuracy.
  • Review and close variance cases: Review count variances, follow up on investigations, and ensure cases are properly resolved and closed.
  • Improve operational productivity: Enhance team productivity, minimize disruption to warehouse operations, and coordinate with Operations to ensure counts do not interfere with core workflows.
  • Proactively troubleshoot inventory issues: Support the team in identifying and resolving inventory discrepancies, outbound stock shortages or overages, and system inventory issues.
  • Expedite incident resolution: Work closely with Operations and System Support to track and close inventory incidents within the required aging targets.
  • Implement preventive measures: Develop measures to reduce recurring inventory issues.
  • Control surplus inventory: Oversee the identification, tracking, and management of surplus stock in accordance with company policies.
  • Analyze and improve inventory health: Monitor surplus levels, investigate root causes, and coordinate with relevant stakeholders to reduce unnecessary excess stock in the warehouse.
  • Lead and develop the team: Manage, coach, and develop the Cycle Count, Troubleshooting, and Surplus teams; contribute to KPI setting and manage manpower and shift planning.
  • Coordinate across functions: Serve as a key liaison among Operations, Outbound, and System Support to resolve inventory issues and improve cross-functional processes.
  • Analyze data and prepare reports: Report on inventory trends, significant discrepancy metrics, and operational risks to warehouse leadership.
  • Drive long-term improvements: Use data to identify process gaps and recommend optimization initiatives, while supporting warehouse audits to ensure compliance with company requirements.
  • Bachelor’s degree in Logistics and Supply Chain Management, Business Administration, or a related field.
  • At least 3-5 years of relevant work experience. Supervisory experience overseeing operational teams is a plus.
  • Strong understanding of warehouse operations and inventory control processes.
  • Proficiency in Microsoft Excel for data management and analysis.
  • Strong working knowledge of Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems.
  • Leadership: Ability to lead, coach, and develop team members across Cycle Count, Troubleshooting, and Surplus functions.
  • Analytical Skills: Ability to analyze inventory data and discrepancy trends, and accurately identify root causes.
  • Problem-Solving Skills: Ability to resolve immediate operational issues and effectively address inventory discrepancies in coordination with cross-functional teams.
  • Communication Skills: Ability to communicate and coordinate effectively with Operations, Outbound, and System Support teams.
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