{"id":1186808,"url":"https://alion.io/job/shopee-key-account-manager-cross-border-ecommerce","title":"Key Account Manager, Cross Border eCommerce","company":{"id":49909,"name":"Shopee","domain":"shopee.com","url":"https://alion.io/company/shopee","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":15,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":7,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T15:03:08Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-19T11:07:18Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Key Responsibilities\nSupport assigned sellers as their primary point of contact\nMonitor seller performance metrics and identify improvement opportunities\nAssist sellers with campaign participation, promotions, and operational issues\nCoordinate with internal teams (Operations, Marketing, Logistics) to resolve seller inquiries\nPrepare basic performance reports and insights for internal stakeholders\n担当セラーの主な窓口としてサポート業務を担当する。\nセラーのパフォーマンス指標をモニタリングし、改善機会を特定する。\nキャンペーン参加、プロモーション運営、業務上の課題に関するセラー支援する。\nOperations、Marketing、Logisticsなどの社内関連チームと連携し、セラーからの問い合わせを解決する。\n社内ステークホルダー向けの基本的なパフォーマンスレポートおよびインサイト資料の作成する。\nBachelor’s degree (or expected graduation) in any field\nStrong interest in account management, business operations, or e-commerce\nClear communication skills and problem-solving ability\nAbility to manage multiple tasks and stakeholders simultaneously\nData-driven mindset with basic analytical skills\nBusiness-level English or Japanese communication skills (written & verbal)\n学士号を取得していること、または卒業予定者（専攻不問）\nアカウントマネジメント、ビジネスオペレーション、またはEC分野への高い関心\n明確なコミュニケーション能力および問題解決力\n複数の業務やステークホルダーを同時に管理できる能力\n基本的な分析スキルを備えたデータドリブンな思考\nビジネスレベルの英語または日本語によるコミュニケーション能力（読み書き・会話）\n※ Visa sponsorship available for eligible candidates","description_format":"text","description_chars":1210,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Japanese","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-09-24T15:03:08Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.187,"p_room":0.35,"age_days":24,"expected_fill_days":7,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/shopee-key-account-manager-cross-border-ecommerce","json_url":"https://alion.io/job/shopee-key-account-manager-cross-border-ecommerce.json","meta":{"generated_at":"2026-10-19T11:17:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7990,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49909},"rest":"https://alion.io/mcp/rest/get_company?id=49909"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshopee-key-account-manager-cross-border-ecommerce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshopee-key-account-manager-cross-border-ecommerce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshopee-key-account-manager-cross-border-ecommerce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shopee-key-account-manager-cross-border-ecommerce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshopee-key-account-manager-cross-border-ecommerce"}]}