Key Account Manager (Mandarin Speaker)

Shopee • Commerce • Bachelor's Degree • Microsoft Excel • 1 day ago
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Location
In office (Manila)
Seniority
Junior · 2+ years exp

Confirmed on the employer's own hiring board on Sep 25, 2026. First seen by Alion on Sep 24, 2026.

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Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Commerce • 1001-5000 employees • Est. 2015
  • Responsible for establishing and maintaining good working relationships with key accounts’ decision-makers or representatives
  • Know the details and drivers of assigned sellers and are responsible for the seller’s growth and management at Shopee Mall
  • Understand data points to provide insights to brands regarding sales performance and operational improvements
  • Assist in troubleshooting seller-related problems and providing actionable proactive solutions to potential issues
  • Deliver impact on category growth by ensuring seller campaign participation and marketing support
  • Provide in-depth insight on assigned sellers to Category Managers / Team Leads in order to execute overall category strategies in line with the brand’s goals
  • Proficient in Mandarin (verbal and written) to liaise with local mandarin-speaking sellers and other stakeholders
  • Possesses a Bachelor's degree in Business Administration, Economics, Finance, Management or any relevant study
  • With minimum two (2) years of relevant experience in key account management
  • Excellent communication and negotiation skills
  • Strong analytical and problem-solving skills
  • Outstanding presentation skills
  • Process-oriented and logical
  • Practices a high level of confidentiality
  • Strong team player and a capable individual contributor
  • Proficient in Microsoft Excel and Microsoft PowerPoint
  • Amenable to work in The Podium, Mandaluyong City
  • Candidate must be locally-based in Metro Manila, Philippines
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