{"id":1186984,"url":"https://alion.io/job/shopee-operations-support-specialist-scommerce","title":"Operations Support Specialist - SCommerce","company":{"id":49909,"name":"Shopee","domain":"shopee.com","url":"https://alion.io/company/shopee","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1025},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-24T15:03:08Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T19:12:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Responsible for the end-to-end execution of shops under Service by Shopee (SBS). This covers the following:\nManage overall Seller Center operations and execution. (e.g. SKU creation, Marketing promotions - voucher creation etc.)\nCheck’s price listed, vouchers and set discounts correctly.\nResponsible for overall operations and making sure to meet SLA compliance.\nInventory Management (Flagging Expiry Management, RTS, Inbounding, ATP, and Shop OOS, Current Inventory Report)\nReports directly to Operations Team Leader.\nExecute warehouse requests for fixing and proper execution.\nFlagged Buyer chat concerns/escalations to Customer Facing /Team Leader.\nHandles ad hoc requests.\nWill be directly discussing with Operations Team Leader on operational concerns and, therefore, will take actions to ensure unhampered operations and execution of promo\nGraduate of any Bachelor’s Degree\nPreferably has 2-5 years of experience in E-commerce, Logistics and Warehousing\nKeen with details and has a background in process improvement\nKnowledgeable with MS and Google Applications","description_format":"text","description_chars":1068,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-09-24T15:03:08Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:3","win:early","comp:junior,brand"],"computed_at":"2026-09-24T22:24:22Z"},"pay":null,"html_url":"https://alion.io/job/shopee-operations-support-specialist-scommerce","json_url":"https://alion.io/job/shopee-operations-support-specialist-scommerce.json","meta":{"generated_at":"2026-09-24T22:24:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":612,"day_limit":5000,"remaining_today":4388,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}