Process Improvement - Operational Excellence, SPX Express

Shopee • Commerce • Bachelor's Degree • 25 days ago
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Salary
≈ $8.5k – $21k per year (Estimated)
Location
In office (Jakarta)
Seniority
Junior · 2+ years exp

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Sep 24, 2026. Shopee scores A on the Alion truth index.

Overview
Company
Impact
Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Marketplaces • 1001-5000 employees • Est. 2015
Tech stack of Shopee
  • Develop operational excellence strategy and implementation plan in line with company's objectives
  • Drives continuous improvement initiatives implementation which leads to Service-Level Agreement (SLA) improvements, quality improvements, productivity gain and cost reduction
  • Accountable for maintaining and developing Operations System (i.e Fleet Management System) to support operations
  • Experience in managing operations' performance in terms of visibility and data readiness to support operation improvement and decision making
  • Ensure regular Operation Quality Assessment are done and to work with operations to improve the quality
  • Ensure Standard Operating Procedure (SOP) and Work Instructions for operations are available and updated according to the latest process change
  • A bachelor's degree from any major
  • Minimum 2 - 5 years of experience in Logistics Express/Warehouse Company as an Operations Excellence/Continuous Improvement/Process Improvement
  • Prior experience and familiar with Process Improvement (lean, six sigma green belt preferred), project management, and financial analysis
  • Excellent in problem-solving and analytical skills
  • Good communication skills (written and verbal)
  • Expert facilitator and able to manage all stakeholders
  • Lead by example and hands-on leadership style who can implement operation solution in the floor
  • Understand and having experiences on implementing and improving Transport/Fleet Management System (TMS/FMS)
  • Willing to be placed in South Jakarta and travel to other areas/regions
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