{"id":1235499,"url":"https://alion.io/job/shopee-process-improvement-spx-express","title":"Process Improvement (SPX Express)","company":{"id":49909,"name":"Shopee","domain":"shopee.com","url":"https://alion.io/company/shopee","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":57000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2945},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-25T16:14:44Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-26T06:28:09Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Process Optimization & Continuous Improvement\nIdentify operational gaps and inefficiencies across middle mile (linehaul, hubs, cross-dock, routing).\nLead end-to-end process improvement initiatives using Lean / Six Sigma / data-driven approaches.\nStandardize SOPs and ensure consistent execution across sites.\nDrive productivity improvements (cost per parcel, turnaround time, manpower utilization).\nPerformance Analysis & Problem Solving\nAnalyze operational data to identify root causes of delays, capacity issues, and performance drops.\nMonitor key KPIs such as SLA, transit time, load factor, and hub throughput.\nDevelop dashboards and insights to support decision-making.\nCross-Functional Project Management\nWork closely with Operations, Planning, Linehaul, Network Design, and Tech teams.\nLead pilot projects and rollout of new processes, tools, or automation initiatives.\nSupport new site launches, network expansion, and peak readiness planning.\nResource & Capacity Planning Support\nCollaborate with planning teams to optimize hub capacity, routing efficiency, and equipment utilization.\nRecommend process changes to support volume growth and network changes.\nChange Management & Stakeholder Alignment\nCommunicate initiatives and improvements to operations teams.\nTrain and support site teams in adopting new processes.\nEnsure smooth implementation and sustained adoption.\n5-8 years in logistics, supply chain, operations excellence, or process improvement.\nExperience in e-commerce, courier, 3PL, or transportation is highly preferred.\nProven track record in leading improvement projects and delivering measurable impact.\nStrong analytical and problem-solving capability.\nFamiliar with Lean, Six Sigma, or continuous improvement frameworks.\nData-driven mindset; comfortable working with large datasets and operational KPIs.\nStrong stakeholder management and project management skills.\nHands-on and able to work closely with ground operations.","description_format":"text","description_chars":1949,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-09-25T16:14:44Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:5","velocity","win:early","comp:brand"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/shopee-process-improvement-spx-express","json_url":"https://alion.io/job/shopee-process-improvement-spx-express.json","meta":{"generated_at":"2026-09-27T02:16:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2054,"day_limit":5000,"remaining_today":2946,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}