Product Manager - Shop Chatbot

Shopee • Commerce • Bachelor's Degree • 3 hours ago

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Salary

≈ $99k – $254k per year (Estimated)

Location

In office (Singapore)

Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Sep 24, 2026.

Overview

Company

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Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.

shopee.com • HQ: Singapore • Commerce • Est. 2015

Own end-to-end product development of Shop Chatbot features, driving ideation, impact analysis, priority definition, system design, and development while overseeing post-launch performance through data analysis for continuous improvements.
Conduct comprehensive market research and competitor analysis to identify opportunities and gaps, applying tailored strategies to refine product positioning and performance, and preparing product proposals to drive informed decision-making.
Effectively manage stakeholder expectations and project timelines by developing detailed project plans, proactively mitigating risks, and ensuring seamless collaboration and communication across product teams, engineers, designers, product ops, and analysts.
Collaborate with data science and engineering teams to develop advanced LLM recognition and solution models, buyer targeting models, predictive analytics, recommendation systems, and search capabilities to enhance chatbot effectiveness.
Work closely with business teams to develop features aligned with business goals, helping stakeholders understand the product, communicate its value, and define strategic priorities together.

Bachelor’s degree from a reputable education institution. Preferably major in Computer Science, or a related applied quantitative field, or experience in lieu
Excellent problem solving and analytical skills
Effectively communicate complex business/technical information with different audiences verbally or in writing
Self-driven, positive attitude and team player
Experience in using data science and machine learning to solve problems
Prior product management experience or domain knowledge in one or more of the following areas is preferred: Chatbot technology, recommendation systems, user segmentation & targeting, e-commerce risk management and user experience optimization.

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