Quality Control - Contract (SPX Express)

Shopee • Commerce • 6-month contract • Bachelor's Degree • Microsoft Excel • 2 days ago
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Salary
≈ $18k – $38k per year (Estimated)
Location
In office (Bangkok)
Employment
Contractor

Confirmed on the employer's own hiring board on Sep 26, 2026. First seen by Alion on Sep 25, 2026.

Overview
Company
Impact
Profile match

Shopee

Shopee is a multinational technology company and e-commerce marketplace platform operating as a subsidiary of Sea Limited. The company provides a hybrid B2C and C2C digital marketplace offering retail products, integrated digital payments and financial services via ShopeePay/SeaMoney, and end-to-end logistics and fulfillment solutions through SPX Express. Headquartered in Singapore, the platform serves millions of consumers and merchant partners across Southeast Asia, Taiwan, and Latin America.
shopee.com • HQ: Singapore • Commerce • 1001-5000 employees • Est. 2015
Tech stack of Shopee
  • Analyze QA performance metrics to drive First Mile (FLM) compliance, focusing specifically on improving LM POOH and RTS POOH accuracy.
  • Coordinate with regional hubs and CX teams to investigate and respond to buyer complaints and escalated delivery cases.
  • Support daily operations for case management, stuck and lost, buyer’s RR to ensure smooth and efficient processing
  • Identify in-station parcel compliance gaps and collaborate with relevant teams to implement more effective workflows.
  • Conduct internal internal training to make sure operations have more understanding about Compliance and performance
  • Track and report CTO team OKRs and project progress to the Team Lead to ensure alignment with strategic initiatives.
  • Bachelor's degree in Logistics, Supply chain management, Business administration, or a related field
  • 0-1 year of logistics industry experience particularly in operations excellence and/or supply chain analysis is a huge plus
  • Excellent communication skills - have experience in project management esp. in managing large-scale cross-functional projects with multiple stakeholders is a plus
  • Strong analytical skills - able to analyze complex set of data independently and conduct data-driven decisions
  • Strong sense of ownership with hands-on mentality. Eager to take initiative on new opportunities and deliver targets.
  • Advanced Excel skills, PowerPoint/Slide Presentation.
  • Contract: 6 Months
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