{"id":3855240,"url":"https://alion.io/job/shopee-sortation-operations-lead-samut-prakan","title":"Sortation Operations Lead - Samut Prakan","company":{"id":49909,"name":"Shopee","domain":"shopee.com","url":"https://alion.io/company/shopee","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":99,"open_postings":44,"ghost_share":0,"stale_share":0,"repost_share":0.045,"time_to_fill_p50_days":26,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"live","first_seen_at":"2026-11-06T06:00:02Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-15T04:18:23Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Operations Management: Lead end-to-end daily sortation center operations across inbound team (IB), sorting team (CBS), or outbound team (OB).\nTarget Delivery: Ensure productivity, PPH, accuracy, and on-time dispatch targets are consistently achieved. Follow up and clear pending parcel status within the system to maintain the predetermined period.\nSLA Monitoring: Handle backlog chasing and manage workflows to meet Service Level Agreements (SLAs).\nManpower Planning: Monitor daily volumes and optimize shifts, staffing, and workflows for BAU and campaign periods.\nData Reporting: Report a summary of data, operational concerns, and proposed improvement procedures to supervisors and other relevant parties.\nPerformance & Improvement: Track KPIs, identify gaps, and drive process, layout, and SOP improvements.\nPeople Leadership: Lead, coach, and develop supervisors and frontline teams; support hiring, onboarding, and training.\nSafety & Stakeholder Coordination: Ensure safety and compliance, support audits, and coordinate with linehaul, first-mile, engineering, and management.\nBachelor’s Degree or higher in Logistic Management, Supply Chain, Business Administration or any related field\n3-6 years of experience in warehouse, logistics, or e-commerce operations. Prior experience in a sortation center or high-volume fulfillment environment is an advantage\nExperience leading frontline teams in a fast-paced operation\nStrong working knowledge of Spreadsheets (Excel/Google Sheets)\nAble to work with sorting machines and conveyors\nAble to work under deadlines, tight timeline and extra-long working hours during campaign\nAble to work on shift and day-off when required (mostly afternoon and night shift), and extra-long working hours during campaign\nAble to communicate in English is a plus\nPossess problem-solving, multitasking, prioritizing, and conflict management skills\nGood interpersonal, communication and negotiation skills","description_format":"text","description_chars":1936,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketplaces"],"lifecycle":[{"event":"open","at":"2026-11-06T06:00:02Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":9,"expected_fill_days":26,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/shopee-sortation-operations-lead-samut-prakan","json_url":"https://alion.io/job/shopee-sortation-operations-lead-samut-prakan.json","meta":{"generated_at":"2026-11-15T13:12:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3781,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49909},"rest":"https://alion.io/mcp/rest/get_company?id=49909"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshopee-sortation-operations-lead-samut-prakan"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshopee-sortation-operations-lead-samut-prakan"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshopee-sortation-operations-lead-samut-prakan"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shopee-sortation-operations-lead-samut-prakan\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshopee-sortation-operations-lead-samut-prakan"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3855240}},{"tool":"search_jobs","arguments":{"company":"shopee.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3855240},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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