{"id":1235568,"url":"https://alion.io/job/shopee-workforce-research-and-insights-lead-spx-express","title":"Workforce Research and Insights Lead - SPX Express","company":{"id":49909,"name":"Shopee","domain":"shopee.com","url":"https://alion.io/company/shopee","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"HR","role_family":"HR","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":85000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":428},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T16:14:44Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-25T23:50:53Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Lead and manage Workforce Management (WFM) related projects end to end.\nConduct labor market research and generate insights to support strategic decisions for WFM teams.\nPlan and organize internal immersion trips to key regions to deepen on site labor market understanding.\nStandardize nationwide workforce processes, booking systems, and operational workflows for blue collar labor.\nPartner with functional teams to roll out improvements and ensure operational alignment.\nProvide structured updates, reporting, and recommendations to management level.\nOther tasks that assigned by management team\nBachelor’s degree in Business, Economics, Operations, HR, or related field.\n3 - 5+ years of experience in mass WFM, operations, research, or equivalent.\nProven project management capability.\nStrong analytical and problem-solving skills.\nStructured, proactive, and able to influence stakeholders both in English and Vietnamese\nExperience with blue collar workforce models is a plus.\nComfortable traveling for field immersions.","description_format":"text","description_chars":1023,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-09-25T16:14:44Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":33,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-09-26T00:24:35Z"},"pay":null,"html_url":"https://alion.io/job/shopee-workforce-research-and-insights-lead-spx-express","json_url":"https://alion.io/job/shopee-workforce-research-and-insights-lead-spx-express.json","meta":{"generated_at":"2026-09-26T00:24:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":333,"day_limit":5000,"remaining_today":4667,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}