{"id":4197702,"url":"https://alion.io/job/shopmy-billing-associate","title":"Billing Associate","company":{"id":4468,"name":"ShopMy","domain":"shopmy.us","url":"https://alion.io/company/shopmy","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":32,"ghost_share":0.219,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":70000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-11-12T19:43:47Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T21:02:15Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Join ShopMy - Powering the Future of Digital Marketing\nShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. We help brands run performance-driven creator programs while enabling top creators to monetize their influence and partner directly with the brands they love-driving discovery through trusted tastemakers and authentic recommendations.\nShopMy recently became a unicorn, raising at a $1.5B valuation with backing from Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures.\nAt ShopMy, you're building the future of human-led commerce for the world's best brands, tastemakers, and shoppers. You move fast and see immediate impact in your work, alongside accomplished teammates who are driven by helping find the world's best things. If you’re excited to help shape the future of curated commerce at the intersection of technology, culture, and taste, we’d love to meet you.\nAbout the Role:\nShopMy is growing fast, and every brand we work with relies on clear, accurate billing. As our Billing Associate, you’ll be the person who makes that happen: you’ll keep invoices accurate, payments tracked, and accounts reconciled, and you’ll be the first stop when a brand or a teammate has a billing question. The ideal candidate loves getting the details right, enjoys helping people, and wants to build better billing processes as we scale.\nYour Impact in This Role:\nBrand & Internal Billing Support\nRespond to brand billing inquiries about invoices, payment status, credits, and account changes with clear, timely answers.\nWork with Customer Success, Sales, and Finance to resolve account issues and keep billing records in sync.\nHandle billing requests end to end, including invoice corrections, credits, voids, and subscription updates.\nInvoicing, Accounts Receivable & Reconciliation\nMonitor incoming payments and follow up with brands on open and past-due balances.\nInvestigate and resolve payment discrepancies with internal and external stakeholders.\nReconcile AR and payments daily.\nMaintain audit-ready records of invoices, payments, and adjustments.\nSupport month-end close.\nProcess Improvement\nSupport the development and documentation of standardized billing processes and resources that help internal teams self-serve.\nIdentify recurring issues in billing inquiries and recommend fixes.\nYou Are Energized By:\nStaying organized while managing multiple billing cycles and deadlines.\nSolving discrepancies with curiosity and professionalism.\nBeing a responsive, helpful partner to brands and internal teams.\nWhat We’re Looking For:\n2+ years of experience in billing, accounts receivable, or financial operations.\nBachelor’s Degree\nStrong attention to detail and accuracy.\nExcellent organizational and communication skills, with the ability to explain billing clearly to brands and colleagues.\nFamiliarity with accounting or billing software (e.g. NetSuite, Stripe).\nProficiency with Excel and Google Sheets, including VLOOKUPs and pivot tables.\nBonus Points:\nExperience in a customer-facing billing or support role.\nExperience with subscription or usage-based billing models.\nFamiliarity with Salesforce.\nExperience in a high-growth or startup environment.\nPassion for the creator economy or digital commerce.\nIn compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations. \nNew York Pay Range\n$70,000—$90,000 USD\nThe provided salary range is base salary, exclusive of bonus potential or commission, and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!\nBenefits & Perks\nShopMy invests in more than compensation. We support your health, your growth, and your life outside of work.\nEquity in ShopMy - Every employee is an owner; all roles receive equity\nMonetize Your Influence - Every employee builds and grows their own ShopMy page\n 401(k) with Company Match - 3% employer contribution, fully vested\nHealthcare Coverage - Medical, dental & vision benefits, including a 100% employer-paid medical option and dependent coverage\nMental Health Support and More - We offer employees and their dependents virtual mental health support, urgent care, and primary care visits at no cost\nFlexible PTO - Take the time you need, including your birthday off\n13 Company Holidays\n14 Weeks of Paid Parental Leave\nRemote-First Culture with an NYC HQ - Some teams may have different location requirements\nWorkplace & Wellness Stipends - Support for wellness, home office needs, and a Wellhub membership\nDisability & Life Insurance - 100% employer-paid\nHealth Care FSA/HSA\nAnnual Company Offsite\n Quarterly Team Co-Locations\nShopMy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm work authorization upon hire.","description_format":"text","description_chars":5215,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Home office","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Influencer Marketing","Social Commerce"],"lifecycle":[{"event":"open","at":"2026-11-12T21:02:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":68,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-12T23:50:07Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":true},"html_url":"https://alion.io/job/shopmy-billing-associate","json_url":"https://alion.io/job/shopmy-billing-associate.json","meta":{"generated_at":"2026-11-12T23:50:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":50331,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4468},"rest":"https://alion.io/mcp/rest/get_company?id=4468"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshopmy-billing-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshopmy-billing-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshopmy-billing-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shopmy-billing-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshopmy-billing-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4197702}},{"tool":"search_jobs","arguments":{"company":"shopmy.us","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4197702},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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