{"id":927079,"url":"https://alion.io/job/shopritex-area-operations-manager","title":"Area Operations Manager","company":{"id":697080,"name":"Shoprite","domain":"shopritex.co.za","url":"https://alion.io/company/shopritex","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":42000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2176},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-15T08:01:57Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-02T19:49:16Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":47},"description":"About the role\n The Area Operations Manager is responsible and accountable for managing the functional operational outputs, assets, costs, and performance of all direct & indirect reports in a specific geographic region or area to ensure the attainment of divisional performance targets whilst optimizing operational efficiencies and productivity and ensuring engagement and high performance of workforce.\nWhat you'll do\nManage the key performance outputs and targets of all Operations Team Leads (OTL’s) and direct reports operating within different geographic areas. Apply corrective or remedial actions as and when required.\nEnsure weekly resource requirements are met and review quality of contractors provided by CMC and feedback on their suitability or not in terms of the stipulated criteria, reject unsuitable contractors. (Review in terms of being able to meet the requirements for the role, fit the culture of Pingo and customer service and safety orientation.)\nMaintain compliance standards with policies and practices & use of company assets & allowances by conducting monthly audits and checks. Identify possible abuse and take corrective actions. Identify trends to take corrective actions to reduce incident and accident rate.\nComplete reconciliations on asset, branding and uniform details as per contracted driver requirement.\nEnsure availability, visibility and presence in area and lead by example.\nPromote effective communication and ensure that OTL’s & contracted drivers are aware of how their role contributes to the success of the operation.\nMaintain local relations with all stakeholders and proactively highlight local trends or delivery challenges to the business to ensure focus for continued positive service delivery.\nResponsible for driver network health and overarching goal to become driver network of choice. Raise issues timeously & propose solutions which may resolve or accelerate the competitive advantage of the business.\nEnsure all areas of responsibility is resourced appropriately and vacancies are filled timeously to deliver against operational requirements for business continuity.\nAccountable and responsible for implementing training & development plans and to lead, motivate, coach and mentor direct/indirect reports and track monthly progress.\nPro-actively report on risk related matters to all stakeholders, consult and involve risk teams where necessary to support the local operation. Drive & implement risk mitigation & conflict resolution practices when responding to issues and complaints.\nAssist the regional operations manager to drive continuous improvements.\nProvide area specific budgeting requirements to regional manager during budgeting planning cycle. Track and manage costs and variances.\n\nWhat you bring\nBachelor’s Degree in BCommerce or a related field - (essential).\n+5 year’s experience in retail operations management, preferably in an on-demand service delivery industry - (essential).\nMembership to industry related business forums e.g Sapics - (preferred).\nProficiency in MS Office (Advanced Excel skills) and other business-related software - (essential).\nKnowledge of the logistics industry, project and risk management - (essential).\nKey Competencies and Work Ethic:\nSelf-motivated, takes ownership, provides practical, innovative operational solutions, dedicated and committed to operational excellence.\nSystematic and rule orientated in gathering, reviewing, evaluating, and visualising data from a variety of perspectives and work with precision and highlight inconsistencies and report these for further investigation or action.\nTarget and sales driven individual with good energy and drive. Passion for selling with a strong client orientation and commitment to providing exceptional customer service.\nManagement skills - Actively sources, retains, and nurtures a high performing team. Creates a positive team morale while training and mentoring the team to ensure they are enabled to deliver on their objectives.\nRelationship building skills - Develops strong relationships with internal stakeholders, agencies, communities, and influencers. Strong networker with the ability to adopt a range of styles to engage with others, and deal with conflict or challenges and influence a situation.\nConfident and credible communication skills - Strong written and verbal communication skills. Is engaging and communicates effectively to a variety of audiences. Expresses self in a compelling way while able to articulate product strategy, rationale and ideas in a way that engages, inspires confidence, and builds trust.\nProblem solving skills - Explores and analyses various sources of information to come to rational conclusions. Makes sound decisions to influence the success of their portfolio in a competitive shopper landscape.\nBusiness acumen - Proactively explores opportunities and applies sound business principles and standards to drive performance and deliver sales targets. Mobilises sales activations.\nPlanning and organising - Plans, coordinates, and executes functions, practices, and procedures to realise business goals and objectives. Manages time well while tracking, monitoring, and reporting on sales targets and performance.\nResilient and adaptable - Able to work under pressure, prioritise and balance multiple demands\nin a high-pressured environment. Achieve consistency in a continuously changing business area.\nResults and quality focused, setting stretch goals for self and others, while remaining focused and working tenaciously toward meeting and exceeding expectations within quality standards.\nOur Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.\nWe are committed to Employment Equity when recruiting internally and externally.\nPlease take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.\nIf you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.","description_format":"text","description_chars":6829,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Online Groceries"],"lifecycle":[{"event":"open","at":"2026-09-15T08:12:15Z"},{"event":"close","at":"2026-09-18T11:49:09Z"},{"event":"reopen","at":"2026-10-30T11:36:42Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.343,"p_room":0.35,"age_days":47,"expected_fill_days":8,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/shopritex-area-operations-manager","json_url":"https://alion.io/job/shopritex-area-operations-manager.json","meta":{"generated_at":"2026-11-02T21:54:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30692,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":697080},"rest":"https://alion.io/mcp/rest/get_company?id=697080"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshopritex-area-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshopritex-area-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshopritex-area-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shopritex-area-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshopritex-area-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":927079}},{"tool":"search_jobs","arguments":{"company":"shopritex.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":927079},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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