{"id":3483089,"url":"https://alion.io/job/shopware-global-people-operations-manager-mfd","title":"Global People Operations Manager (m/f/d)","company":{"id":51716,"name":"Shopware","domain":"shopware.com","url":"https://alion.io/company/shopware","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":["DE","GB","ES"],"hiring_countries_total":3,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":111000,"period":"year","method":"role_country_seniority_unknown","sample_n":410},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T18:16:51Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-05T01:53:57Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Shopware is a leading ecommerce system that enables companies worldwide to scale quickly and efficiently in digital commerce. As a trendsetting open source solution, Shopware is already used by some of the largest European brands, retailers and manufacturers in the B2C and B2B industries.\nWe are looking for a Global People Operations Manager to help us deliver a consistent, compliant and thoughtful employee experience across our international workforce. You will own the operational coordination of international and US payroll, employment contracts and country compliance, while partnering closely with Finance, Legal, local counsel, payroll providers and Employer of Record partners.\nThis is a hands-on role in a fully cross-trained People Operations team. You will have a primary focus on international payroll, contracts and employment compliance, while also supporting German employment processes and other People Operations activities as part of the wider team.\nYou will play a central role in making international employment work well in practice. Your work will help ensure that employees are paid accurately, contracts are handled thoughtfully, country obligations are managed responsibly and our People Operations team can support the business as it grows.\nRequirements\nInternational and US payroll\nCoordinate end-to-end payroll operations across multiple countries and the United States, ensuring accurate and timely delivery.\n\nManage payroll inputs for hires, terminations, compensation changes, bonuses, benefits, leave and other employee lifecycle events.\n\nCoordinate payroll calendars, provider submissions, reviews and issue resolution with internal and external partners.\n\nMaintain clear payroll documentation, country requirements and operational controls, and support payroll audits when needed.\n\nContracts and employment compliance\nPrepare, coordinate and maintain employment contracts, amendments and other employment documentation across applicable jurisdictions.\n\nCoordinate and operationalize country compliance in partnership with local counsel, payroll providers and EORs.\n\nMaintain a practical country compliance calendar and playbooks covering employment, payroll, benefits, reporting and statutory obligations.\n\nSupport country expansion, new employment arrangements and updates to local requirements.\n\nTranslate complex country requirements into clear, workable People Operations processes.\n\nVariable compensation and People Operations partnership\nCoordinate the documentation and administration of bonus plans, target agreements and approved variable-pay changes.\n\nProvide accurate payroll and accrual inputs to Finance and help explain employee-related movements or discrepancies.\n\nPartner with Finance on payroll data, accruals, reconciliations and audit support; Finance retains ownership of funding, accounting and financial controls.\n\nWork closely with Talent Acquisition, People Partners, managers and employees to deliver a smooth employment lifecycle.\n\nCross-trained team support\nProvide backup support for German employment processes and other People Operations activities as part of a fully cross-trained team.\n\nSupport onboarding, offboarding, employee changes, benefits administration, HRIS maintenance and People Operations projects.\n\nShare knowledge, document processes and help build resilient coverage across countries and functions.\n\nSystems, vendors and continuous improvement\nManage day-to-day relationships with payroll providers, EORs, HRIS and contract-management vendors.\n\nHelp improve and scale our payroll, HRIS, contract and employee-data processes.\n\nIdentify opportunities to simplify, standardize and automate work while maintaining data quality and compliance.\n\nThis is what you’ll bring to the table:\nExperience in international People Operations, global payroll, employment operations, HR operations or a related field.\n\nExperience coordinating payroll across multiple countries, including the United States.\n\nExperience preparing or managing employment contracts and employment-related documentation.\n\nPractical experience working with payroll providers, EORs, local counsel or external employment advisors.\n\nWorking knowledge of international employment, payroll and statutory compliance requirements.\n\nStrong attention to detail and sound judgment when handling confidential employee and payroll information.\n\nExperience with HRIS, payroll, contract-management or EOR platforms.\n\nExcellent communication, organization and stakeholder-management skills.\n\nFluency in English (required); German or another European language is a plus.\n\nA collaborative mindset and willingness to contribute across the full People Operations team.\n\nWhat success looks like:\nPayroll is accurate, timely and well coordinated across countries.\n\nContracts and employment documentation are completed consistently and on time.\n\nCountry compliance obligations are tracked, coordinated and escalated appropriately.\n\nExternal providers and advisors are managed effectively.\n\nThe People Operations team provides reliable cross-country coverage, including German employment support.\n\nEmployees and managers receive a clear, responsive and dependable experience.\n\nThis is what we offer you:\nCompany Culture: Open culture with flat hierarchies, where individual initiative is encouraged.\n\nEmployment Contracts: Permanent positions that offer long-term security.\n\nFlexibility: Flexible working hours and options for mobile work and full-remote contracts.\n\nEquipment: Freedom to choose your preferred work hardware.\n\nOnboarding: Well-structured onboarding with support from a personal \"buddy.\"\n\nWork Environment: An inspiring environment with dedicated colleagues and a dynamic community.\n\nDevelopment Opportunities: Diverse opportunities for personal growth and development.\n\nAdditional Benefits: Attractive perks such as company pension plans, health programs, and regular team events.\n\n... and much more!\nYou can get a detailed insight on our career page.\nProtecting your personal data is a top priority for us. You can find our applicant information here.\nLocation: EU/UK-based, with a preference for Germany or Spain\nTeam: People Operations","description_format":"text","description_chars":6178,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Consumer Goods","E-commerce Platforms"],"lifecycle":[{"event":"open","at":"2026-10-29T20:46:32Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":44,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/shopware-global-people-operations-manager-mfd","json_url":"https://alion.io/job/shopware-global-people-operations-manager-mfd.json","meta":{"generated_at":"2026-11-05T03:15:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4287,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51716},"rest":"https://alion.io/mcp/rest/get_company?id=51716"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshopware-global-people-operations-manager-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshopware-global-people-operations-manager-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshopware-global-people-operations-manager-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shopware-global-people-operations-manager-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshopware-global-people-operations-manager-mfd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3483089}},{"tool":"search_jobs","arguments":{"company":"shopware.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3483089},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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