{"id":1242332,"url":"https://alion.io/job/short-story-warehouse-manager","title":"Warehouse Manager","company":{"id":3777684,"name":"Short Story","domain":"shortstorybox.com","url":"https://alion.io/company/short-story","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"D","score":52,"open_postings":10,"ghost_share":0.8,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["South San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-05-11T11:57:06Z","employer_posted_date":"2026-05-11","last_verified_at":"2026-10-29T08:04:12Z","board_verified":true,"closed_at":null,"days_open":171,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":170},"description":"Our Story:\nShort Story is an award winning, technology powered retailer dedicated to petite women 5'4\" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence.\nAs a fast-growing startup, we're revolutionizing retail with a data driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by leading investors who share our vision of building the world's next great consumer brand.\nOur Values:\nWe're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters.\nTransform Lives. We're customer-first. Everything we create exists to give her confidence.\n\nDemand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook.\n\nEmbrace Challenges. We see obstacles as opportunities to invent better solutions.\n\nThink Differently. We get a thrill from finding better solutions others haven't seen.\n\nThe Role\nShort Story is seeking a Warehouse Manager to lead operational performance within our fulfillment center in South San Francisco. This is a critical leadership hire as we are scaling our team significantly.\nYou'll sit between our operational leadership and floor-level supervision - driving accountability, enforcing standards, and building the systems and team bench that will allow us to grow without losing quality. You are a hands-on operator who is as comfortable setting KPIs as you are walking the floor. You've seen what \"good\" looks like at scale, and you know how to build it from the inside out.\nWhat You’ll Own\nOperations & Standards\nOwn operational performance across outbound, returns, new merchandise, and support functions\n\nAlign our functional areas around clear priorities and a commitment to quality.\n\nDevelop and improve warehouse systems, including product handling, storage, equipment utilization, and workflow design\n\nReview daily and historical performance data, identify trends, and make fast, informed decisions in response to changing operational needs\n\nPeople Leadership\nDirectly manage Team Leads and Supervisors; develop them into stronger operators and future leaders\n\nHold the team accountable to clear standards - you are not afraid to have difficult conversations and follow through on expectations\n\nBuild a culture of discipline, pride, and urgency on the floor\n\nPartner with HR on labor planning to ensure the right staffing levels for weekly and monthly goals\n\nScaling & Process\nIdentify and eliminate bottlenecks as we expand our footprint and headcount\n\nBuild repeatable, documented processes that don't rely on tribal knowledge\n\nProactively surface risks and propose contingency plans before they become problems\n\nServe as the operational voice in cross-functional conversations about capacity, hiring, and tooling\n\nFunctional Areas You’ll Oversee\nOutbound: Every aspect of the outbound shipping process - picking, folding, packing, and shipping orders. This team also handles client exchanges.\n\nReturns: Ensuring all returned items meet quality standards before re-entering inventory.\n\nNew Merch: Receiving, tagging, categorizing, and binning new vendor inventory at 100% accuracy.\n\nSupport: Solving fulfillment issues, maintaining equipment, and enabling a smooth overall operation.\n\nMinimum Qualification\n5+ years of experience in warehouse or fulfillment operations management\n\nDemonstrated track record managing teams of 50-150 people, including managing supervisors or leads.\n\nStrong floor presence - you lead from where the work happens, not from a desk\n\nExperience enforcing quality standards and holding teams accountable to measurable outcomes\n\nProven ability to build or improve operational processes in a scaling environment\n\nProficient in Microsoft Office or G Suite; comfortable with WMS or operations tooling\n\nAbility to use operational data for forecasting, labor planning, and basic cost modeling to support timely decisions based on daily performance trends\n\n100% on-site in South San Francisco - this is a floor-first role\n\nEligible to work in the United States\n\nWhat We're Looking For\nStartup adaptability: You've thrived in environments where priorities shift and resources are finite. You don't wait for perfect conditions to execute.\n\nHigh accountability leader: You can set and sustain firm standards and have the emotional intelligence to bring people along with you.\n\nSystems thinker: You build for repeatability. You see the process failure behind every individual mistake.\n\nClear communicator: You give direct, actionable feedback. Your team always knows where they stand.\n\nBias for ownership: You don't escalate what you can solve. You bring solutions, not just problems.\n\nBilingual English & Spanish: a strong plus given our team composition\n\nWhat’s Exciting, and Why This is a Unique Opportunity\nWe’re a profitable, fast-growing company reinventing retail for a massively underserved audience. Our unique model blends fashion, data science, and operational excellence to create a truly personalized shopping experience. With strong traction and a passionate customer base, we’ve built a sustainable, defensible business without chasing hyper-growth at all costs.\n\nWe’ve reached meaningful scale, but the opportunity ahead of us is even larger. We’re entering a critical inflection point: expanding our product offering, deepening personalization, and evolving how we operate as a company. This is your chance to help shape that journey from the inside out-before we become 5x or 10x the size.\n\nIf you’re hungry to grow into a senior leadership role over time\n\nJoin a mission-driven company redefining fashion for millions of underserved women\n\nPartner directly with the CEO and leadership on company-defining work\n\nGain exposure to all aspects of scaling a high-growth consumer startup\n\nCompetitive salary, meaningful equity, and comprehensive benefits\n\nA culture of excellence, ownership, and thinking differently\n\nShort Story is committed to providing equal employment opportunity and a work environment free of discrimination and harassment for all employees and applicants. We work diligently to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, Veteran status, or other legally protected characteristics.","description_format":"text","description_chars":6538,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-09-25T16:57:44Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.188,"p_room":0.28,"age_days":170,"expected_fill_days":30,"reasons":["conf:1","stale_co","urgency","ghost","win:tail","crowd:"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":115000,"is_top_pay":false},"html_url":"https://alion.io/job/short-story-warehouse-manager","json_url":"https://alion.io/job/short-story-warehouse-manager.json","meta":{"generated_at":"2026-10-29T12:27:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18695,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3777684},"rest":"https://alion.io/mcp/rest/get_company?id=3777684"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshort-story-warehouse-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshort-story-warehouse-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshort-story-warehouse-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/short-story-warehouse-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshort-story-warehouse-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1242332}},{"tool":"search_jobs","arguments":{"company":"shortstorybox.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1242332},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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