{"id":3778252,"url":"https://alion.io/job/shyftlabs-business-operations-manager","title":"Business Operations Manager","company":{"id":685982,"name":"Shyftlabs","domain":"shyftlabs.io","url":"https://alion.io/company/shyftlabs","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":90,"open_postings":25,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-11-04T22:04:08Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T01:06:20Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About ShyftLabs\nShyftLabs builds AI that fits the way businesses actually work. Since 2020, we've helped enterprises turn the data and knowledge they already have into practical AI and Data solutions that drive real results.\nToday, our 250+ data and AI experts serve 50+ global clients across retail, banking, healthcare, and more, delivering over $2B in business impact. With offices in Toronto, New York, Dubai, Noida, and Hyderabad, we're growing fast and looking for people who want to grow with us.\nThe Opportunity\nWe are looking for a hands-on Business Operations Manager to make sure our India operations run smoothly. This is an in-office role, based in Noida, that owns the day-to-day running of our India business: office operations, compliance, vendors, and internal systems.\nYou will be the main link between the India office and our global teams, making sure the business in India runs well, stays compliant, and that our people are equipped with everything they need to do their best work. The role is based in our Noida office 5 days a week, with travel to our Hyderabad location once a month.\nWhat You'll Be Doing\nServe as the primary point of contact for global teams and leadership on all matters relating to India business / office operations.\n\nTake overall ownership of business office operations, ensuring all business functions run smoothly and in line with company goals.\n\nEnsure office facilities and essential services (internet, power backup, security, housekeeping, etc.) are reliable and well maintained, with issues resolved promptly.\n\nOversee vendor relationships and service contracts, holding vendors accountable to agreed service levels and costs.\n\nDefine, document, and enforce operational processes, and ensure teams follow them consistently.\n\nOwn the operations budget for the India offices, approving spend and monitoring costs against plan and budget.\n\nManage urgent, sensitive, or unclear matters with discretion and sound judgement, ensuring clear communication, timely follow-up, and appropriate escalation.\n\nPartner with leadership to align priorities, drive accountability on action items, and implement operational initiatives that support the company's growth.\n\nSupport stakeholders onboarding and operational coordination where the India team is involved, ensuring a consistent and professional experience.\n\nDeliver regular reporting and updates to leadership on the performance, risks, and priorities of India operations.\n\nStrengthen processes and documentation to reduce single-point dependencies and ensure operations remain consistent, scalable, and resilient.\n\nProvide leadership with clear and consistent visibility into global operations, including ongoing activities, operational challenges, risks, and escalations, ensuring timely communication and resolution of issues across regions.\n\nTake full ownership of assigned operational initiatives, challenges, and processes, driving them from identification through execution and resolution.\n\nProactive Problem-Solving: Anticipate operational challenges, identify potential risks and bottlenecks, and proactively implement solutions before they impact business performance.\n\nWhat You Bring\nBachelor's degree in business administration, management, commerce, or a related field; an MBA or Master's in Management is preferred.\n\n5+ years of experience in business operations, office administration, or a related role, ideally within a professional services, IT, or consulting organization.\n\n2+ years of experience in a managerial role, overseeing teams, vendors, or operational functions.\n\nProven experience establishing or scaling business operations in a high-growth environment.\n\nStrong working knowledge of Indian statutory compliance and office administration, including labour law, PF/ESI, GST, and related processes.\n\nProficiency with standard business tools, including Google Workspace or Microsoft Office, Slack, and spreadsheets.\n\nExceptional organizational skills, with the ability to manage competing priorities in a fast-paced environment while maintaining composure.\n\nExcellent written and verbal communication skills in English, with experience collaborating with global teams across time zones.\n\nSound judgement, discretion, and diplomacy in handling confidential and sensitive matters.\n\nAbility to work from our Noida office 5 days a week and travel to our Hyderabad office once a month.","description_format":"text","description_chars":4402,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-11-05T00:00:55Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":39,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/shyftlabs-business-operations-manager","json_url":"https://alion.io/job/shyftlabs-business-operations-manager.json","meta":{"generated_at":"2026-11-06T03:32:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5878,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685982},"rest":"https://alion.io/mcp/rest/get_company?id=685982"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fshyftlabs-business-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fshyftlabs-business-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fshyftlabs-business-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/shyftlabs-business-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fshyftlabs-business-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3778252}},{"tool":"search_jobs","arguments":{"company":"shyftlabs.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3778252},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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