{"id":317290,"url":"https://alion.io/job/side-account-manager-speech-ai-technologies","title":"Account Manager - Speech & AI Technologies","company":{"id":174761,"name":"Side","domain":"side.inc","url":"https://alion.io/company/side-4","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":98,"open_postings":36,"ghost_share":0,"stale_share":0.083,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":118000,"period":"year","method":"role_country_seniority_unknown","sample_n":552},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"NLP","optional":false},{"name":"Speech Recognition","optional":false},{"name":"Text-to-Speech","optional":false}],"status":"live","first_seen_at":"2026-06-08T00:00:00Z","employer_posted_date":"2026-06-08","last_verified_at":"2026-10-27T06:47:18Z","board_verified":true,"closed_at":null,"days_open":141,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":141},"description":"About Side\nSide is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.\nOur industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. We're seeking an Account Manager who will lead high-profile relationships within the speech and AI ecosystem. This role combines technical fluency, partnership management, legal and commercial awareness. The successful candidate will act as a trusted interface between client technical teams and internal delivery teams, ensuring alignment, solution clarity, and long-term partnership stability.\nThis is not a pure sales role. It requires strong technical credibility and a customer-first mindset.\nWhat You’ll Do\nServe as the primary relationship lead for a major enterprise technology partner within the speech and AI domain.\nEngage directly with client stakeholders across Product, Engineering, ML, Data Science, and Speech teams.\nTranslate complex technical requirements into clear internal delivery plans and execution roadmaps.\nEnsure alignment between client expectations and operational capabilities across data, engineering, and production teams.\nDemonstrate domain fluency across TTS, ASR, transcription workflows, data collection, annotation, and model training support.\nContribute technical insight during solution design discussions, including conversations around model accuracy, constraints, scaling, and evaluation methodologies.\nProtect and stabilize existing revenue streams while supporting responsible expansion aligned with the client’s technical roadmap.\nParticipate in RFP/RFI responses and commercial discussions with awareness of scope, margin, and delivery risk.\nPartner closely with delivery, data operations, engineering, and product teams to ensure seamless transition from scoping to execution.\nIdentify risks early, escalate appropriately, and maintain transparency across stakeholders.\nBuild long-term trust through responsiveness, clarity, and professionalism in complex enterprise environments.\nRequirements\n5+ years of experience within speech technology, AI/ML services, data annotation, data collection, or language technologies.\nExperience working with large technology platforms or enterprise AI customers.\nTechnical fluency in deep learning-based TTS and ASR systems, voice technologies, NLP fundamentals, and model training pipelines.\nStrong understanding of annotation workflows, dataset management, and model evaluation concepts.\nComfort engaging directly with engineering, ML, and product stakeholders.\nStrong communication skills with the ability to bridge technical and operational teams.\nCommercial awareness and structured account management discipline within enterprise environments.\nBenefits\nCompetitive base salary \nFlexible working arrangements\nannual leave plus public holidays\nPrivate healthcare options\nLife assurance and income protection coverage\nProfessional development support and learning opportunities\nInternational exposure across global teams and clients\nA collaborative, people-first culture within a growing global organization","description_format":"text","description_chars":3495,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","PC Games"],"lifecycle":[{"event":"open","at":"2026-09-05T16:16:46Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-27T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.592,"p_room":0.28,"age_days":141,"expected_fill_days":50,"reasons":["conf:3","urgency","velocity","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/side-account-manager-speech-ai-technologies","json_url":"https://alion.io/job/side-account-manager-speech-ai-technologies.json","meta":{"generated_at":"2026-10-27T07:50:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8580,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174761},"rest":"https://alion.io/mcp/rest/get_company?id=174761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fside-account-manager-speech-ai-technologies"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fside-account-manager-speech-ai-technologies"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fside-account-manager-speech-ai-technologies"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/side-account-manager-speech-ai-technologies\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fside-account-manager-speech-ai-technologies"}]}