{"id":3031849,"url":"https://alion.io/job/side-masterring-technician","title":"Masterring Technician","company":{"id":174761,"name":"Side","domain":"side.inc","url":"https://alion.io/company/side-4","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":99,"open_postings":36,"ghost_share":0,"stale_share":0.056,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-21T20:27:55Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T06:18:14Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We are seeking a motivated Mastering Technician to support day-to-day office and technical operations. The ideal candidate has solid IT, gaming platform knowledge, proficient in the Microsoft Office Suite and internet research, strong organizational and communication skills, and close attention to detail. This role requires availability to work night shifts.\nKEY RESPONSIBILITIES\nMaintain physical and electronic filing systems. \nPrepare documents, reports and presentations in Microsoft Office; conduct online research. \nInstall applications, manage files and perform basic troubleshooting on Windows. \nSupport hardware, peripherals and network (wired/Wi-Fi, IP) connectivity. \nSupport gaming consoles, install/uninstall mobile apps and resolve errors. \nMaintain inventory records, submit weekly reports and answer Managers’ queries. \nPerform other duties as assigned. \nRequirements\nGood general IT knowledge and confidence working with computers and common technology. \nBasic Windows knowledge installing applications, managing files and folders, troubleshooting. \nBasic knowledge of hardware and peripherals monitors, keyboards, mice, headsets, storage devices. \nBasic knowledge of networking wired/Wi-Fi connectivity and IP/network troubleshooting. \nProficiency in the Microsoft Office Suite and internet browsing. \nBasic knowledge of gaming consoles and platforms. \nBasic knowledge of installing/uninstalling mobile apps and troubleshooting errors. \nStrong organizational, time-management and multitasking skills. \nExcellent verbal and written communication, works well independently and in a team. \nStrong attention to detail in a fast-paced environment. \nWillingness to work night shifts. \nGOOD TO HAVE:\nAbility to source devices through e-commerce platforms. \nAwareness of new mobile, console and VR releases, shares technical insights with the team. \nAdvanced mobile device troubleshooting. \nExperience managing gaming hardware and asset inventory. \nFlexibility with working hours. \nBenefits\nWhat we offer:\nThe opportunity to join our growing business at an exciting time.\nDynamic and entrepreneurial culture.\nWho we are:\nSide is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia. \nOur industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. \nHelp us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences. \nFor more information, visit www.side.inc.","description_format":"text","description_chars":2906,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["PC Games"],"lifecycle":[{"event":"open","at":"2026-10-21T20:27:55Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":2,"expected_fill_days":50,"reasons":["conf:3","urgency","velocity","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/side-masterring-technician","json_url":"https://alion.io/job/side-masterring-technician.json","meta":{"generated_at":"2026-10-24T09:18:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13421,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174761},"rest":"https://alion.io/mcp/rest/get_company?id=174761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fside-masterring-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fside-masterring-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fside-masterring-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/side-masterring-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fside-masterring-technician"}]}