{"id":2526950,"url":"https://alion.io/job/sidley-client-portfolio-supervisor","title":"Client Portfolio Supervisor","company":{"id":15213,"name":"Sidley","domain":"sidley.com","url":"https://alion.io/company/sidley","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":98300,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-12T00:00:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T16:47:39Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The Client Portfolio Supervisor serves as the primary point of contact for partners, senior management, Firm personnel, and client-side administrators for assigned large and complex client accounts. The Supervisor oversees the billing and revenue cycle for the assigned portfolio, partners with attorneys and internal teams to resolve complex billing matters, and develops strong relationships with Firm and client contacts to ensure timely communication, efficient processes, and a high level of service. The role also supervises and develops a dedicated Billing Senior Coordinator and promotes analytical thinking, effective problem-solving, and continuous process improvement.\nDuties and Responsibilities:\nOwn the full life cycle of billing time entries for assigned matters from inception to final collection, ensuring prompt progression through the full revenue cycle.\nServe as a trusted advisor to partners regarding billing practices, identifying issues that may cause delays and providing guidance to lawyers and their assistants on effective time-entry and billing practices.\nAnalyze financial and client data, including aged unbilled time, to identify trends, risks, and items requiring follow-up or escalation to support timely billing and collection.\nPartner with Client Arrangements, Pricing, Electronic Billing, Cash Applications, Cost Recovery, Collections, and other revenue-cycle teams to resolve complex issues and minimize billing and collection delays.\nMaintain comprehensive knowledge of billing arrangements, Outside Counsel Guidelines, electronic billing requirements, and other client-specific requirements for the assigned portfolio.\nIdentify opportunities to streamline billing processes, improve efficiency, and strengthen controls; develop and implement process improvements and share effective practices across the department.\nSupervise and train the dedicated Billing Senior Coordinator responsible for routine portfolio activities, including edits, transfers, proforma distribution, and electronic billing submissions, ensuring work is completed accurately and timely.\nProvide ongoing coaching, feedback, and career development to the Billing Senior Coordinator and complete annual performance reviews in accordance with Firm practices.\nEnsure appropriate coverage and continuity for the assigned portfolio, including preparing the Billing Senior Coordinator to provide backup support and coordinating additional resources when issues require greater subject-matter expertise.\nMonitor compliance with Accounting policies, procedures, internal controls, and client requirements for the assigned portfolio and escalate significant issues as appropriate.\nEducation and/or Experience:\nRequired:\nBachelor’s degree.\nMinimum of five years of progressively responsible billing experience.\nDemonstrated experience training, mentoring, or supervising billing professionals.\nAdvanced proficiency in Microsoft Excel, including the ability to analyze and interpret financial data, and proficiency in Microsoft Word and PowerPoint.\nDemonstrated ability to analyze complex billing issues, identify root causes, and develop effective solutions.\nStrong interpersonal and communication skills with demonstrated ability to work effectively with senior stakeholders and client contacts.\nPreferred:\nBachelor’s degree in accounting, finance, business, or a related field.\nPrevious billing or revenue-cycle experience in a law firm or other professional services environment.\nExperience with 3E or comparable legal billing systems and electronic billing platforms.\nOther Skills and Abilities:\nThe following will also be required of the successful candidate:\nStrong organizational skills\nStrong attention to detail\nGood judgment\nStrong interpersonal communication skills\nStrong analytical and problem-solving skills\nAble to work harmoniously and effectively with others\nAble to preserve confidentiality and exercise discretion\nAble to work under pressure\nAble to manage multiple projects with competing deadlines and priorities\nThe target salary range for this role is:\n$98,300 - $125,000 if located in Illinois.Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.\nTo perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email  (current employees should contact Human Resources).\nSidley Austin LLP is an Equal Opportunity Employer.","description_format":"text","description_chars":5017,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal Services"],"lifecycle":[{"event":"open","at":"2026-10-14T12:24:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":28,"reasons":["conf:12","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":125000,"is_top_pay":false},"html_url":"https://alion.io/job/sidley-client-portfolio-supervisor","json_url":"https://alion.io/job/sidley-client-portfolio-supervisor.json","meta":{"generated_at":"2026-10-15T11:02:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16938,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15213},"rest":"https://alion.io/mcp/rest/get_company?id=15213"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsidley-client-portfolio-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsidley-client-portfolio-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsidley-client-portfolio-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sidley-client-portfolio-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsidley-client-portfolio-supervisor"}]}