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Join us to drive innovation, provide expert support to our customers, and shape the future of fire safety solutions across the EMEA region!\n\nWhat we offer you\nAttractive remuneration package\n30 leave days and a variety of flexible working models that allow time off for yourself and your family\nShare matching programs to become a shareholder of Siemens AG\nContinuous Learning: Benefit from specialized training and daily challenges to keep your expert knowledge up-to-date\nInnovative Environment: Be part of a team that values innovation and continuous improvement\nSince each of over 300,000 team members feels that other benefits are particularly important, and we cannot list our entire benefit portfolio here, you can find more information here.\nThe individual benefits are subject to regulatory, contractual, or corporate conditions.\nYou’ll make an impact by\nYou provide expert technical support and manage escalations for complex fire suppression systems across the EMEA region, ensuring swift and effective resolution of technical issues\nBuilding on this, you consult customers and partners in pre-sales phases, design tailored solutions, and support the preparation of technical proposals\nSubsequently, you oversee complaint and quality management processes, conduct root cause analyses, and collaborate closely with engineering and quality teams to drive continuous improvement\nAdditionally, you deliver technical training and knowledge transfer to internal and external stakeholders, strengthening expertise within the organization\nFinally, you support the commissioning of suppression systems on-site and offer strategic guidance throughout project execution to secure customer satisfaction and project success\nThis is how you'll win us over\nEducation: You hold a Master’s degree with initial relevant experience or a Bachelor’s degree with several years of professional experience in engineering; alternatively, you have completed a technical vocational training with further qualification as a technician and extensive expertise plus long-term experience\n Experience & Skills:\nMany years of experience in fire suppression. Ideally combined with additional experience in fire protection and/or fire safety systems\nIn-depth knowledge of inert gas, CO₂, and water suppression systems as well as relevant fire protection standards (EN, ISO, VdS, LPCB, NFPA)\nProven expertise in technical support, pre-sales consulting, commissioning, complaint management, and stakeholder training in an international environment\nWays of working: You demonstrate strong analytical and troubleshooting skills, a customer-oriented mindset, and excellent communication and consulting abilities\nLanguages: You are fluent in German and English\nYou are much more than your qualifications, and we believe in the potential of every single candidate. We look forward to getting to know you!\nAt Siemens, we believe that feeling valued and included is the foundation for doing great work. That’s why we aim to create an inclusive workplace where everyone feels a sense of belonging, and where individual perspectives and experiences are celebrated. 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