{"id":1861225,"url":"https://alion.io/job/siemens-service-engineer-automation","title":"Service Engineer – Automation","company":{"id":131,"name":"Siemens","domain":"siemens.com","url":"https://alion.io/company/siemens","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":24,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guatemala City, Guatemala"],"countries":["GT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":174000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":8444},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-04T20:35:02Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-11-05T03:35:17Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"We are seeking a highly motivated Service Engineer - Automation to support the delivery of automation services and projects for customers across Guatemala and the region. This role is responsible for service execution, customer support, project coordination, commissioning activities, lifecycle services, and technical consulting focused on industrial automation solutions.\nThe ideal candidate will work closely with customers, engineering teams, and stakeholders to ensure the successful execution of automation projects while maintaining high system availability, operational reliability, and customer satisfaction.\nThis position offers the opportunity to work with advanced automation technologies across both Process Industries and Discrete Manufacturing Industries, supporting modernization, migration, digitalization, and operational excellence initiatives.\nKey Responsibilities\nService Delivery & Customer Support\nOwn end-to-end service delivery for assigned customers and automation projects.\nEnsure high levels of customer satisfaction through proactive communication and technical support.\nManage customer inquiries, technical issues, and escalations in a timely manner.\nBuild and maintain strong customer relationships while identifying opportunities for service growth.\nProject Execution & Lifecycle Services\nMonitor and coordinate automation service projects, upgrades, migrations, and modernization initiatives.\nSupport project execution activities and ensure deliverables are completed on time and within scope.\nParticipate in commissioning, troubleshooting, maintenance, and lifecycle service activities.\nCoordinate with engineering teams, customers, and internal stakeholders throughout project execution.\nAutomation Solutions & Technical Support\nDevelop technical solution concepts based on customer requirements.\nSupport implementation and maintenance of industrial automation solutions.\nDeliver services related to:Distributed Control Systems (DCS)\nProgrammable Logic Controllers (PLC)\nSCADA Systems\nHuman Machine Interfaces (HMI)\nConnectivity and Industrial Networks\n\nContinuous Improvement\nIdentify opportunities for operational improvement and modernization.\nSupport customers throughout the lifecycle of automation solutions.\nContribute to service business development by identifying customer needs and improvement opportunities.\nRequired Qualifications\nEducation\nBachelor’s Degree in:Electronics Engineering\nInstrumentation Engineering\nElectrical Engineering\nAutomation Engineering\nOr a related technical discipline\n\nExperience\n5-10 years of experience in industrial automation, service engineering, commissioning, maintenance, or project execution.\nExperience supporting customers in industrial environments.\nExposure to automation projects within Process Industries and/or Discrete Manufacturing Industries.\nTechnical Skills\nRequired\nPLC Systems\nDCS Systems\nSCADA Platforms\nHMI Systems\nIndustrial Communication Protocols:PROFIBUS\nPROFINET\nMODBUS\nHART\n\nIndustrial Networking:Switching\nRouting\n\nEngineering Documentation\nAbility to read, interpret, and understand:System Architecture Diagrams\nP&IDs\nWiring Diagrams\nControl Narratives\n\nDesired\nPCS 7\nWinCC\nSTEP 7\nVirtualization Technologies\nIndustrial Digitalization Platforms\nIIoT Solutions\nCybersecurity concepts in industrial environments\nDesired Competencies\nCustomer-oriented mindset.\nStrong stakeholder management skills.\nExcellent communication and presentation abilities.\nProject coordination and execution capability.\nStrong troubleshooting and analytical skills.\nAbility to work independently and under pressure.\nService-oriented attitude.\nTeam collaboration and cross-functional communication.\nProactive approach to customer support and continuous improvement.\nWillingness to travel and support customer requirements when needed.\nPreferred Industry Experience\nExperience in one or more of the following industries is highly desirable:\nMetals & Mining\nChemical\nPower Generation & Distribution\nFood & Beverage\nCement\nPulp & Paper\nWhy Join Us?\nThis role provides the opportunity to work with cutting-edge industrial automation technologies while supporting customers in critical production and infrastructure environments. You will contribute to transforming industrial operations through reliable service delivery, technical expertise, and customer-focused solutions.\nEqual Opportunity Statement\nWe are committed to fostering a diverse, equitable, and inclusive workplace. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. 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