Services Account Executive

As a Services Account Executive you will play a key strategic and functional role in selling complex services projects and transformation programs. You will act as an experienced point of contact for strategic customers and develop tailored service offerings in collaboration with Sales, PreSales, Delivery, and Commercial teams.

You will ensure that customer relationships remain strong over the long term, engagements achieve commercial success, and our services are optimally positioned from a functional, organizational, and commercial perspective. Following contract award, you will maintain appropriate oversight to ensure that the services executed by the delivery organization continue to deliver the value agreed with the customer.

You will bring experience from a professional services or consulting environment within a software vendor or a comparable software ecosystem.

Your Mission

Selling Large-Scale Transformation Programs with a Focus on Service Sales

• You will lead the shaping and sale of strategic projects and transformation programs for the implementation and scaling of our software services, particularly in PLM and digital engineering solutions.
• You will work closely with customers to understand their priorities and shape service initiatives related to our software solutions.
• You will be responsible for complex customer engagements and ensure successful alignment between customer requirements, service offerings, and software strategy.
• You will develop long-term strategic customer relationships and position our services as an integral part of the customers’ software strategy.

Strategic Service Sales & Engagement Management

• You will develop structured strategies for selling professional services.
• You will identify and develop new service opportunities within strategic enterprise accounts.
• You will translate complex customer requirements into clearly structured, commercially viable, and scalable service offerings.
• You will manage the entire engagement lifecycle, from opportunity development and proposal preparation through negotiation, contracting, and a structured handover to delivery.
• You will ensure that service offerings support service revenue, customer value, profitability, and successful delivery.
• You will actively contribute your experience and best practices to the ongoing development of service sales and engagement management.

Strategic Role in the Proposal Phase

• You will develop structured proposal strategies for service offerings in collaboration with Sales and PreSales.
• You will ensure that proposals are commercially viable, scalable, and transparently costed.
• You will support the structuring of large-scale service programs and commercial models.
• You will work closely with Sales, Delivery, and Commercial teams to ensure service revenue, profitability, and delivery feasibility.

Senior Customer Stakeholder Management

• You will engage with customer management and key stakeholders across procurement, IT, and business functions to align expectations, priorities, commercial considerations, and decision-making.
• You will analyze complex program situations and derive clear recommendations for the sale and delivery of services.
• You will address critical situations, emerging risks, and alignment gaps within your customer engagements in a structured and solution-oriented manner.
• You will communicate complex issues effectively to different audiences and provide transparency regarding opportunities, risks, decisions, and next steps.

Creating the Conditions for Successful Delivery

• You will develop the foundations for successful and scalable service structures for strategic software customers.
• During the selling and proposal phase, you will establish a clear engagement framework covering governance, delivery approach, roles and responsibilities, decision-making, dependencies, and expectations required for successful delivery.
• You will promote the scaling of best practices across multiple engagements and foster a continuous coaching and learning culture within the engagement management organization.

Business Performance & Commercial Transparency

• You will ensure transparency regarding the commercial performance of your engagements and services.
• You will be responsible for forecasting, pipeline quality, opportunity assessment, and new order reporting.

Your Profile

• You have several years of hands-on experience working for a software vendor or within a closely related software ecosystem.
• You have experience in service sales, engagement management, or managing transformation programs at a software vendor or in a software-related consulting environment, such as enterprise software, PLM, engineering software, or digital engineering platforms.
• You have a proven track record of managing complex enterprise customer relationships and selling complex service projects or transformation programs.
• You have experience managing large-scale transformation programs involving software platforms, ideally in PLM or digital engineering solutions.
• You have a strong understanding of PLM and digital engineering processes.
• You possess strong analytical skills in business case development, deal structuring, and proposal costing.
• You are able to structure complex topics clearly and communicate them convincingly.
• You demonstrate a high level of ownership and can independently manage complex opportunities and customer relationships, even in dynamic and challenging situations.
• You are fluent in English, both written and spoken, and have strong negotiation skills.

Why Us

We are Siemens: At Siemens Software, flexibility is how we work-hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!

Our Benefits & Rewards

The total cash compensation range for this position is €85,100 to €161,600 with approx. 25% of this being comprised of an annual incentive target (100% achievement). The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/

We value equal opportunities and welcome applications from people with disabilities.

At Siemens, we believe people who've had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Siemens Software. Transform the Everyday

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