Software Engineer Advanced – Support Engineering

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

As part of the Siemens cloud operations organization, this position makes significant contributions towards the delivery of best-in-class cloud based applications.As a developer, you will be responsible for designing, developing, maintaining and supporting all internal tools and offerings. The ideal candidate will have strong experience in software development, infrastructure automation, CI/CD pipelines, and Support Engineering.

In this role, the successful person will create and maintain Internal tools/offering that helps developers build, test, and deploy applications more efficiently and contribute to improve developer experience. Streamline the software development process by automating routine tasks and providing a unified interface for developers to work across different platforms. Meet security compliance and best practice standards and are well documented.Participate in, and sometimes lead, proof of concept and first-of-a-kind activities to validate product concepts.

Responsible for surpassing customer expectations to achieve high-quality, innovative solutions that are delivered on-time.Has diversified knowledge of methods and practices in broad areas of infrastructure development and operations. Recognized by peers as a strong collaborator.Must excel in a team environment that changes with new technology adoption and evolving customer requirements.Works with some supervision on the most complex projects and desires to obtain complete latitude for independent judgment.Has excellent written and verbal communication skills.

Design, develop, modify, and implement software programming for internal products with focus on surpassing customer expectations, on achieving high quality and on-time delivery. Responsible for ensuring the overall functional quality of the released product on all required platforms and mechanism. Ability to understand complex products, solutions, and problems. Creates, documents, and executes software designs which may involve significant re-architecture of important systems, defining and coordinating implementation of wide-reaching impacts. Acts as Technical lead of major projects within one area of a product. Frequently consults with customers regarding future upgrades and products. Influences the technical direction for one area of a product. Promotes innovation through the ability to introduce new technology/knowledge into at least one area of a product and to our people. Provides high-level technical expertise, including performing in-depth and complex software systems programming and analysis. Provide problem resolution and technical leadership for the group. Possesses broad knowledge of internal operating systems, applications implications and customer areas. Technical Lead in guiding junior engineers. Works without supervision on highly complex projects with complete latitude for independent judgment and technical expertise. Extensive knowledge of the field.

Responsibilities

• Design, Develop and customize platform to serve as a developer portal for internal teams.
• Integrating different R&D tools and services in platform for seamless developer onboarding experience
• Collaborate with development and infrastructure teams to gather requirements and design the platform accordingly

• Maintain and upgrade OSES platform as per evolving development needs
• Work on container orchestration, infrastructure as code (IaC), and CI/CD pipelines for deploying and managing k8s instances
• Monitor the performance of developer platform, identify potential issues, and ensure high availability of the platform

• Using Infrastructure As Code (IAC) best practices, create automated infrastructure within the cloud and on-premise platform, including package management, application load and configuration, and systems monitoring and administration.
• Deliver improvements to source code management, deployment, operations, maintenance, cost control, security, monitoring, and audit tools and processes.
• Implement and maintain CI/CD tools and processes to support development, QA, and customer value realization teams.
• Manage a service critical codebase with version control using Git including Gitlab, or Github
• Contribute to Operations strategy planning, design, implementation, and maintenance activities.
• Be part of maintaining a 24x7, global, highly available SaaS environment according to internal and external service level agreements.
• Ensure the production environment is operating in accordance with established procedures and best practices.
• Provide innovative solutions to problems in the area of acknowledged expertise.
• Use specialized knowledge to provide technical solutions.
• Maintain and support current software tools.
• Gather additional requirements from users and incorporate in tools when practical.
• Implement new functionality. Ensure that resultant deliverable is consistent with design.
• Ensure that appropriate code reviews and unit tests are performed.
• Communicate and consult with other developers and customers.
• Review designs and/or implementations of other projects as required.
• Manages assigned projects including defining scope, plans, schedules, and deliverables.
• Research - Maintain technical expertise in area of specialty by following technical advances in industry and academia.
• Perform research to determine possible technical solutions to long-term technical issues.
• Proactively communicates status of all projects, tools, and environments.

Education, and Experience

• Bachelor’s degree in computer science, Engineering, or equivalent
• 6-8 years of related experience
• 3 years of Software Development Life Cycle (SDLC) experience

Required Skills

• AWS certification
• Kubernetes certification
• Proven experience as a Developer or similar role
• Strong Proficiency in Java, Python and GO
• Hands-on experience with Kubernetes, Docker, or other container orchestration platform
• Hands-on experience with cloud platforms such as AWS or Azure

• Proficient in API development, including RESTful and GraphQL
• Deep understanding of microservices architecture and integration with developer tools
• Knowledgeable in YAML configurations and infrastructure automation

·Hands-on experience with gitlab/github, CI/CD pipelines and DevOps practices

• Expertise in automation/configuration management tools such as Terraform, Ansible, Jenkins, ArgoCD, etc.
• Experience in securing CI/CD pipelines, including secret management, registry scanning, and runtime security

• Ability to adopt and extend continuous integration and testing processes, GitLab/GitHub-CI experience preferred
• Excellent problem-solving skills and attention to detail
• Experience working in Agile/Scrum development environments
• Ability to manage goals, track milestones and report on status

• Exceptional organizational and time management skills

• High knowledge of SDLC and other life cycle methodologies
• High knowledge of application integration skills
• High Knowledge of hardware and operating environment
• High knowledge of production support skills
• Ability to work on multiple complex projects simultaneously.
• Ability to communicate complex technical concepts clearly and effectively.

Preferred Knowledge/Skills, Education, and Experience

• Understanding of Cloud APIs and Cloud technologies specifically AWS & Azure
• Strong understanding of Internet security considerations in web and application development
• Cloud monitoring tools (Datadog, CloudWatch, CloudTrail, Graphana, Kibana etc.)
• CICD pipeline tools (Artifactory, SonarQube, Vault, Aqua, Container registry etc.)
• Experience with full-stack development of web interface applications
• Experience integrating monitoring and observability tools such as Prometheus, Grafana, etc.
• Knowledge of security best practices for associated tools.
• Excellent problem-solving skills and the ability to work independently and in a team.
• Experience with design, develop, and configuration of information security tools.
• Experience with security compliance

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We are Siemens

A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.

Siemens Software. Transform the every day.