{"id":89577,"url":"https://alion.io/job/siena-ai-engineering-manager-channels-platform","title":"Engineering Manager, Channels & Platform","company":{"id":4593,"name":"Siena AI","domain":"siena.cx","url":"https://alion.io/company/siena-ai","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":80,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":["DE","FR","GB","AT","BE","BG","HR","CZ","DK","FI","HU","IE","IT","NL","NO","PL","RO","ES","SE","CH","EE","GR","IS","LV","LI","LT","LU","MT","PT","SK","SI"],"hiring_countries_total":31,"salary":{"min":130000,"max":170000,"currency":"USD","period":"year","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Cursor","optional":false},{"name":"LLM","optional":false},{"name":"Lovable","optional":false},{"name":"Perplexity","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-08-04T18:07:49Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-10-18T00:16:34Z","board_verified":true,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"Meet Siena\nSiena is the Agent of Record for CX, built for consumer brands like Spanx, FIGS, Brooklinen, and Grüns.\nIt runs as a connected multi-agent stack on top of a shared intelligence layer: agents that sell, support, listen, handle social and voice across the entire customer journey, turning every conversation into signal you can act on.\nThe team\nWe are a small, fully distributed, global team. We have built leverage into how we work, which is what lets a team this size move at the speed we do.\nWe hire athletes. Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on. Low ego, high standards, fast clock.\nIf you want to set the bar rather than follow one, keep reading.\nThe Role\nOur current Engineering Manager holds the full picture across Channels, Analytics, Agents, and Integrations, and that context is bottlenecked in one person. We're scaling fast (Order Protection, Social Agent, Voice, and Shopping Agent are all spinning up in parallel), and the team is distributed across timezones our Engineering Manager can't fully reach.\nThis role closes that gap: you own engineering execution day to day, roughly 30% of what our Engineering Manager currently holds, so they can focus on strategy, customers, fundraising, and what's next. It's not a coordinator role. You run 1:1s, keep cycle cadence honest, write technical debt plans alongside engineers, and unblock people before problems become escalations. Scope changes and anything that reshapes the team are joint calls; everything else is yours.\nWhat You'll Do\nDelivery (~50%): Own the weekly cadence for Channels and Analytics, surface and sequence priorities with PMs and engineering leadership, unblock engineers proactively, and write technical debt plans with engineers, not for them\n\nDeveloper Experience (~25%): Improve the things that slow good engineers down, bring structure where it adds speed, and resist adding process for its own sake\n\nPeople Development (~25%): Run 1:1s that leave engineers with clearer thinking, deliver hard feedback directly, help senior engineers grow toward management, and act as a backup hiring partner\n\nWho You Are\nThe Bar: If you're missing any of these, this isn't the role for you.\n3+ years managing a team of engineers in a product-delivery capacity: you've owned outcomes, not just people\n\nStartup or scale-up experience: you know what it feels like when there's no process and no safety net, you've built from 0-1\n\nGenuine AI/LLM fluency: you understand agentic systems, evals, and model reliability, not just that \"AI is changing everything\"\n\nStrong Signal: Not dealbreakers, but what separates a good hire from a great one.\nTechnical credibility: not the best engineer in the room, but credible enough that senior engineers route hard problems to you, not around you\n\nExperience with security, compliance, or SOC-adjacent work\n\nWorked without a dedicated TPM or staff engineer as a crutch\n\nExperience managing senior engineers who need a thought partner, not a process owner\n\nNot a Fit If\nYou're in a fully hands-of managerial role\n\nYou need a fully defined process to operate\n\nYou want to redesign the org or introduce career ladders before shipping anything\n\nYour primary achievement track is headcount growth or reporting lines rather than what actually shipped\n\nWhy Siena?\nReal ownership. You will own problems, not tasks, with the autonomy to solve them your way and the trust to do it without a manager in your inbox.\nWork that ships and matters. What you build reaches real consumer brands fast.\nA category we are creating. The Agent of Record is new ground, with unsolved problems and cutting-edge models, not a crowded field to compete in.\nA team that respects your judgment. Globally distributed, async-first, low bureaucracy. We hire adults and treat you like one.\nGreat salary plus equity or stock grants. Own a piece of what you build.\nLearning budget. If you are growing, so are we.\nAI-fluency by default. Few places will push your work with production AI further or faster.\nOur values\nThe people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They're direct about feedback - both giving and receiving it - because they care more about getting things right than being polite.\nThey maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that's how great work gets done. When things get tough, they adapt and keep pushing forward.\nOur approach to AI\nThe people who thrive here treat AI like a natural extension of themselves. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem.\nEveryone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other's AI workflows.\nAt Siena, we're not just looking for people who can do a job. We're looking for people who want to break boundaries, create the future, and reshape industries. If that's you, we look forward to your application.\nHow we hire\nWe use AI-assisted screening tools as part of our hiring process. All decisions are made by humans. You can request a human-only review at .\nSiena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. 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