{"id":2459392,"url":"https://alion.io/job/siftedeu-catering-operations-city-manager","title":"Catering Operations / City Manager","company":{"id":14424,"name":"siftedeu","domain":"sifted.eu","url":"https://alion.io/company/siftedeu","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T13:30:11Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-24T17:56:33Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"About Sifted\nSifted was founded in 2015 by Kimberly Lexow and Jess Legge with a bold vision - to reimagine office food as an experience rooted in hospitality, sustainability, and intentionality.\nWhat began as a modern take on workplace meals quickly evolved into a nationwide food platform that supports culture, community, and carbon-conscious choices across hundreds of companies. We’re not a caterer - we’re a workplace food partner.\nOur team is our secret sauce - a mix of hospitality pros, culinary experts, technologists, and innovators redefining what it means to build meaningful, stable, and opportunity-filled careers in hospitality.\nAt Sifted, people stay, grow, and thrive - our team members remain with us three times longer than the industry average.\nWe offer flexibility, generous perks, and room to grow - hiring builders, operators, creatives, and craftspeople who care about making work (and workplaces) better.\nAt Sifted, our team culture mirrors the experiences we design for our clients:\nCreative Freedom: Everyone contributes ideas and shapes the future of our service.\nHospitality-Driven: No matter your role, you’re in service to someone - and that matters.\nCareer Growth: We invest in internal mobility, mentorship, and hands-on learning.\nPeople First: We support flexible work, celebrate wins, and lead with empathy.\nReal Impact: Every day, your work reduces waste, improves lives, and connects people through food.\nIf you’re passionate about great food, great people, and great purpose - we’d love to meet you.\nAbout the role\nCity Managers are the CEOS of their individual markets. In this role, you'll manage the city P&L, oversee daily operations, maintain the quality + consistency of the client experience, lead the culinary + community management teams, as well as take on strategic projects to grow your city + increase client happiness.\nThis position requires the ability to operate a company vehicle / cargo van.\nWhat you'll be doing\nPeople Management + Leadership\nServe as the lead of the city market; be responsible for the city’s wellbeing, as well as being a mentor + guide to your team;\nCoach the Community Manager to ensure thorough host training, team happiness + development, and consistent client experiences;\nPartner with the Managing Chef to execute on-site action stations, ensure menu variety by client, and track accurate portioning + on-time delivery;\nMaintain pulse on host + kitchen staffing needs, engage in hiring process as necessary;\nLead weekly meetings with your team to plan menus, communicate company initiatives and address city needs; \nAccount Management\nManage overall client happiness; Serve as lead for client relations during monthly/quarterly meetings + during account onboarding;\nBuild relationships + communicate regularly with key client contacts;\nMaintain a constant pulse on client accounts through communication with team + stakeholders; ultimately ensure client satisfaction on a daily basis;\nOperations\nDirectly oversee daily operations;\nManage inventory through best practices + regular audits; \nEvaluate product on a daily basis to ensure consistent quality;\nEnsure culinary + worker safety standards and protocols are met;\nProduce + analyze expense reports, as well as weekly / monthly budgets; approve vendor transactions;\nManage city-level data collection + client reporting; analyze data + develop insights to direct city initiatives; conduct weekly host reporting analysis;\nEffectively implement new processes and suggest new processes as your city scales;\nParticipate in weekly menu planning, HR, City Manager, and city team meetings;\nOur ideal candidate\nA strong operator with 3-5 years of work experience (food and beverage experience is a plus);\nA great people manager who has led a team and loves to help people get to the next level in their career;\nCustomer centric and capable of balancing several priorities;\nAn analytical and structured problem solver + with strong analytical skills and capabilities;\nA demonstrated ability to multitask, prioritizing diverse responsibilities with a proven ability to meet hard deadlines;\nLoves the idea of joining a high-growth company and being part of the further development of our services, brand, and company tools;\nPerks + benefits\nCompensation : starting between $80-95k per year + yearly bonus tied to goal achievement\nCompany-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in\n401(k) available after six months of employment\nUnlimited paid-time-off; 10 paid company holidays; paid winter break from Dec 24-Jan 1.\nMonthly cell phone usage reimbursement\nFree lunch during meal service\n100% mileage reimbursement\nOpportunities to take on larger roles within our organization + learn with a fast-growing start-up\nJob Type: Full-Time Exempt\nShift: Weekdays\nEligibility : This position must maintain ServSafe Food Handler card (company-paid)\nWork environment : This is a position based both in a commercial kitchen and on-site in client offices\nPhysical requirements : This position requires the ability to lift up to 50 lbs, the ability to stand for long periods of time, and the ability to bend, squat, and reach","description_format":"text","description_chars":5195,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-13T16:58:48Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.822,"p_room":0.9,"age_days":10,"expected_fill_days":30,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":true},"html_url":"https://alion.io/job/siftedeu-catering-operations-city-manager","json_url":"https://alion.io/job/siftedeu-catering-operations-city-manager.json","meta":{"generated_at":"2026-10-24T18:57:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27741,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14424},"rest":"https://alion.io/mcp/rest/get_company?id=14424"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsiftedeu-catering-operations-city-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsiftedeu-catering-operations-city-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsiftedeu-catering-operations-city-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/siftedeu-catering-operations-city-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsiftedeu-catering-operations-city-manager"}]}