{"id":2502938,"url":"https://alion.io/job/sigma-world-product-manager-digital-sales","title":"Product Manager (Digital Sales)","company":{"id":4430493,"name":"Fromart","domain":"fromart.com","url":"https://alion.io/company/fromart","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":16,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Belgrade, Serbia"],"countries":["RS"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":103000,"period":"year","method":null,"sample_n":8776},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Jira","optional":false},{"name":"Kanban","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-20T01:49:51Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About SiGMA World\nSiGMA World is a global events, media and technology group working across gaming, emerging technology, digital health and affiliate marketing.\nFounded in Malta in 2014, we’ve grown into a team of 450+ people across six global offices in Malta, Cyprus, Serbia, Armenia, Brazil and the Philippines. We bring together businesses, entrepreneurs, investors and industry leaders from around the world through our events, media, digital products, education, investment and philanthropic initiatives.\nToday, SiGMA is home to a diverse portfolio of businesses and brands, giving our team the opportunity to work across different industries, markets and projects.\nWe’re always looking for talented people who want to grow with us and be part of what we’re building next!\nOverview\nThe Product Manager (Digital Sales) is responsible for digital products and customer journeys that directly support SiGMA’s commercial and revenue objectives.\nThe initial product scope includes Tickets Page, Direct Booth Sales, and Exhibitors Zone, with responsibility for their continuous development, optimisation, and performance.\nThese are complex, interconnected products with dependencies across Product, Development, UX/UI, Sales, Marketing, EMS, payments, and other internal systems. The role requires dedicated end-to-end product ownership, with a strong focus on simplifying customer journeys, increasing conversion, enabling self-service, and supporting revenue growth.\nThe Product Manager will work closely with commercial stakeholders to understand business needs and translate them into scalable digital product solutions, while maintaining ownership of product priorities, requirements, user experience, and delivery outcomes.\nKey Responsibilities\nOwn the product roadmap and ongoing development of SiGMA’s digital sales products, initially including Tickets Page, Direct Booth Sales, and Exhibitors Zone.\nUnderstand commercial objectives, customer needs, operational requirements, and existing pain points, and translate them into clear product initiatives.\nIdentify opportunities to improve digital sales journeys, increase conversion, reduce friction, and enable greater customer self-service.\nDefine product requirements, user journeys, acceptance criteria, business rules, and success criteria.\nPrioritise initiatives based on commercial value, customer impact, urgency, dependencies, effort, and company priorities.\nWork closely with Sales, Marketing, Operations, UX/UI, Development, EMS, and other relevant stakeholders throughout discovery and delivery.\nManage dependencies between customer-facing sales products and supporting platforms, systems, payment flows, and internal processes.\nCoordinate discovery, UX/UI design, development readiness, testing, validation, release preparation, and post-release follow-up.\nEnsure that solutions are scalable and reusable rather than solving individual commercial requests through one-off implementations.\nMonitor product performance and identify opportunities for continuous optimisation based on data, stakeholder feedback, customer behaviour, and commercial results.\nMaintain clear product documentation, roadmap visibility, priorities, requirements, decisions, risks, and dependencies.\nProactively identify blockers and risks, escalate where necessary, and ensure appropriate stakeholders remain aligned.\nSupport the evolution of SiGMA’s digital sales ecosystem and identify opportunities to move appropriate commercial processes from manual operations towards scalable digital solutions.\nRequired Skills\nProven experience as a Product Manager or in a comparable digital product role.\nStrong understanding of digital customer journeys, e-commerce, digital sales, marketplaces, booking platforms, or other transaction-driven products.\nCommercial mindset with the ability to connect product decisions to revenue, conversion, customer experience, and operational efficiency.\nStrong ability to translate business and commercial requirements into clear product requirements and scalable solutions.\nExperience working with cross-functional teams including Development, UX/UI, Sales, Marketing, and Operations.\nStrong understanding of product discovery, prioritisation, requirements definition, delivery, testing, and continuous improvement.\nAbility to manage complex products with multiple systems, stakeholders, and dependencies.\nStrong analytical and problem-solving skills.\nAbility to challenge requests constructively and distinguish between immediate stakeholder requests and underlying product needs.\nStrong ownership, communication, and stakeholder management skills.\nExperience working with Jira and Agile delivery environments, including Scrum and/or Kanban.\nAbility to work independently, maintain clear priorities, and escalate risks early.\nWhy SiGMA Group?\nBuild something from the ground up- Join an early-stage technology business and play a key role in shaping its commercial growth.\nMake a visible impact- Your work will directly contribute to developing new markets, winning major clients and building a new commercial function.\nGrow with us- Be part of SiGMA’s global expansion and make your mark.\nFree iGaming Academy access- Learn the ins and outs of the industry with access to courses.\nTravel perks- Visit our international offices and attend industry events worldwide.\nPerformance rewards- High performers are recognized and fast-tracked with annual reviews and bi-yearly performance check-ins. 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