{"id":2869970,"url":"https://alion.io/job/sigmar-recruitment-client-services-administrator-coordinator","title":"Client Services Administrator Coordinator","company":{"id":1898812,"name":"Sigmar Recruitment","domain":"sigmarrecruitment.com","url":"https://alion.io/company/sigmarrecruitment","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":100,"open_postings":18,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":50000,"currency":"EUR","period":"year","gross":null,"usd_annual":56076},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-19T19:13:05Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-29T02:30:11Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Business Development & Client Services Coordinator\nAbout Your New Employer\nJoin an established, specialist financial services organisation with a strong reputation for delivering high-quality pension administration and client support.\nWork in a collaborative and growing team where you will have the opportunity to shape processes, improve ways of working and take ownership of an evolving role.\nBecome part of a modern organisation that values professionalism, client service, operational excellence and continuous development.\nAbout Your New Job\nAs the Business Development & Client Services Coordinator, you will provide essential administrative and operational support to the Business Development and Pension Consultancy teams.\nYou will be responsible for coordinating activity throughout the client lifecycle, from initial business development enquiries and proposal preparation through to employer implementation, member onboarding and ongoing client engagement.\nYour responsibilities will include:\nSupporting Business Development and Pension Consultants with proposals, quotations, meeting preparation, documentation and follow-up actions.\nTaking ownership of the new client implementation process, including coordinating documentation, tracking requirements and monitoring implementation timelines.\nLiaising with employers and internal teams to ensure all required information is received and new clients are onboarded efficiently.\nMaintaining accurate prospect, client and engagement information on MS Dynamics CRM.\nPreparing reports, meeting packs, campaign information and supporting documentation for client meetings.\nCoordinating follow-up actions arising from meetings, consultations and client engagement activity.\nSupporting CRM campaigns, employer outreach and member engagement initiatives.\nTracking outstanding actions, identifying potential delays and escalating issues where appropriate.\nCoordinating the administrative elements of new member onboarding and supporting bulk member installations.\nWorking closely with Business Development, Pension Administration, Marketing and other internal teams to ensure processes are followed and continuously improved.\nMaking practical suggestions to improve workflows, controls and the overall client experience.\nThis is an operationally focused role. You will not be providing financial or pension advice; instead, you will ensure that processes are implemented effectively, records are accurate and client commitments are followed through.\nWhat Skills You Need\nAt least five years’ experience in administration, client services, financial services, pensions, insurance or another regulated environment.\nStrong experience coordinating multiple workflows, stakeholders and deadlines.\nA highly organised, process-driven approach with excellent attention to detail.\nStrong written and verbal communication skills, including a professional telephone manner.\nPrevious experience using a CRM or workflow-management system. Experience with MS Dynamics is advantageous.\nStrong Microsoft Office skills, particularly Excel, Word, PowerPoint and Outlook.\nThe ability to take ownership, challenge inefficient processes and suggest practical improvements.\nConfidence working with internal teams, employers and other external stakeholders.\nA strong understanding of the importance of accurate record keeping and compliance in a regulated environment.\nExperience supporting a business development, client relationship or consultancy team would be beneficial. A QFA qualification, or a willingness to complete relevant QFA or APA modules in the future, is also desirable.\nWhat's on Offer\nSalary of €50,000-€60,000, depending on experience.\nHybrid working model, standard hours of 9:00am-5:00pm and 23 days’ annual leave.\nCompetitive pension contribution, income protection and death-in-service benefit.\nModern offices in Dublin 14 with free parking, refreshments, snacks and lunch options available on site.\nWeekly lunch provided on Wednesdays, weekly Pilates classes and an active sports and social club.\nThe opportunity to shape a newly enhanced role, influence processes and develop your career within a specialist financial services environment.\nWhat's Next\nApply now to be considered for this opportunity. If this role is not quite right for you but you are exploring similar positions in financial services, pensions, administration or client operations, please get in touch to discuss other opportunities.","description_format":"text","description_chars":4458,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Hybrid work"],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-19T19:13:05Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.529,"p_room":0.9,"age_days":9,"expected_fill_days":26,"reasons":["conf:3","agency","velocity","win:mid","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":56076,"is_top_pay":false},"html_url":"https://alion.io/job/sigmar-recruitment-client-services-administrator-coordinator","json_url":"https://alion.io/job/sigmar-recruitment-client-services-administrator-coordinator.json","meta":{"generated_at":"2026-10-29T11:21:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17260,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1898812},"rest":"https://alion.io/mcp/rest/get_company?id=1898812"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsigmar-recruitment-client-services-administrator-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsigmar-recruitment-client-services-administrator-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsigmar-recruitment-client-services-administrator-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sigmar-recruitment-client-services-administrator-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsigmar-recruitment-client-services-administrator-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2869970}},{"tool":"search_jobs","arguments":{"company":"sigmarrecruitment.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2869970},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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