{"id":2384294,"url":"https://alion.io/job/sigmar-recruitment-pre-sales-technical-support-engineer","title":"Pre - Sales Technical Support Engineer","company":{"id":1898812,"name":"Sigmar Recruitment","domain":"sigmarrecruitment.com","url":"https://alion.io/company/sigmarrecruitment","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":100,"open_postings":15,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":40000,"currency":"EUR","period":"year","gross":null,"usd_annual":44714},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AutoCAD","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T19:59:41Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-23T02:17:27Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Location: Dublin\nWorking Model: Fully on-site, 5 days a week (Mon-Fri)\nAbout Your New Employer\nJoin a well-established organisation operating in the commercial building services and technology sector.\nWork with a range of energy-efficient heating, cooling and ventilation solutions for commercial customers.\nReceive structured training and support from experienced technical specialists in a collaborative, learning-focused environment.\nAbout Your New Job\nAs a Pre-Sales Technical Support Engineer, you will support customers, consulting engineers, installers and the sales team by helping to identify suitable technical solutions for commercial building projects.\nYour responsibilities will include:\nProviding technical support to customers, installers and consulting engineers.\nAssisting the sales team with equipment selections, system designs, load estimates, quotations and technical queries.\nReviewing project requirements, specifications, schedules and MEP drawings.\nPreparing equipment and installation specifications to ensure project requirements are fully covered.\nProviding guidance on energy efficiency, regulatory compliance, relevant industry standards and carbon reduction.\nUsing tools such as Excel, AutoCAD and internal design and quotation systems.\nDeveloping technical knowledge across commercial heating, cooling, ventilation and associated building services equipment.\nMaintaining records of project enquiries to support reporting and demand forecasting.\nSupporting the after-sales team with commissioning, service visits and spare parts enquiries.\nWhat Skills You Need\nA third-level qualification in engineering, construction, building services, design, sustainability or a related discipline or a strong interest and understanding of one of these areas.\nIdeally, at least one year of experience in a technical, engineering, construction or building services environment. \nThe ability to understand technical data, specifications, schedules and MEP drawings.\nStrong communication, organisation and problem-solving skills.\nGood knowledge of Microsoft Office, particularly Excel.\nA customer-focused approach and the ability to work effectively as part of a team.\nExperience with CRM or business management platforms would be an advantage.\nWhat's on Offer\nAnnual KPI-based bonus.\n21 days annual leave.\n5% Pension Contribution.\nOn-site parking, gym and restaurant facilities.\nComprehensive training and ongoing technical development.\nThe opportunity to build a long-term career in a growing, technology-focused industry.\nSupport and mentoring from experienced technical professionals.\nA collaborative workplace with a strong focus on continuous learning.\nInterview Process\nThe interview process consists of two rounds.\nWhat's Next\nApply now to take the next step in your technical career. 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