{"id":1959594,"url":"https://alion.io/job/signant-health-solution-engineer-operations-2","title":"Solution Engineer - Operations","company":{"id":2374106,"name":"Signant Health","domain":"signanthealth.com","url":"https://alion.io/company/signanthealth","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":37000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":451},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Edge AI","optional":false},{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-05T18:30:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-14T19:44:28Z","board_verified":false,"closed_at":"2026-10-14T19:44:28Z","days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"About Signant Health\nAt Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.\nOur teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.\nIf you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.\n\nAbout the Role\nSolution Engineer is responsible for working with Sponsors/Customers, Clinical, Global Project Management (GPM), Data Management and across the matrixed Global Technical Delivery (GTD) to design solutions for clinical trials utilizing Signant Health’s product portfolio. They analyse study protocol requirements and define solutions considering scientific guidance, electronic clinical outcome assessment (eCOA) best practices and Signant’s products and standards. They play a key role in ensuring the project meets the study needs and is feasible to implement, based upon the capabilities and limitations of the product, in the quoted timelines and budget. They are responsible for understanding business needs and translating them into system requirements. They may assist with the development and documentation of processes and procedures.\nKEY ACCOUNTABILITIES - Function\nCollaborate with other Solution Engineers, and others as determined, to ensure questionnaires, clinical trial protocol, and overall design requirements are understood and can be implemented as well as analyse the protocol/scope to collate the design requirements for simple to moderate complexity projects.\nProduce functional requirements documentation based upon design requirements shared by Senior and/or Lead Solution Engineer, as necessary.\nUtilize all available tools and information sources to understand requirements, including interviews/meetings, document analysis, use cases and workflow analysis.\nUpdate and mange requirements/specifications as needed throughout the software development lifecycle. Follows defined validation processes and produces validated documents for all questionnaires.\nEvaluate information gathered from multiple sources, work with stakeholders to reconcile conflicting information, identify/evaluate potential risks and translate abstract or high-level requirements into useful/actionable implementation.\nEnsures best practices and standards are followed in every implementation.\nLiaise with Localization to facilitate the development of translated versions of the master questionnaire (This is Rater Station Specific)\nMay be responsible for application configuration.\nThey provide support for SDLC and validation documents as well as facilitate the review and approval of all documents. (This is Rater Station Specific)\n\nKNOWLEDGE, SKILLS & ATTRIBUTESEssential:\nBachelor’s degree or equivalent years of professional role.\n2-3 years experience functioning as Business Analyst or similar role.\nIn depth experience with Software Development Life Cycle (SDLC) implementation\nGathering information from a wide variety of sources and subsequently crafting it into effective and audience-appropriate technical and non-technical documentation.\nExcellent analytical and problem-solving skills and a desire to solve problems. \nAbility to resolve conflicts between people and competing goals and interests. \nDesire for developing one’s own skills: technical, clinical, and interpersonal. \nHave good communication abilities via writing, quality documentation and presenting in meetings. Delivers information effectively and timely. Uses interpersonal skills to build and develop relationships with internal and external team members. \nNeeds to be an effective, positive team player, and a self-starter, with moderate level of guidance and direction.\nMust have very strong skills with Microsoft Office application to include the following: Word, Excel, Visio and PowerPoint\nProficiency in HTML and CSS for questionnaire configuration and system customization purposes.\nDECISION MAKING AND INFLUENCE:\nOwn the design elements of the questionnaires and system requirements.\nResponsible to identify and communicate risk.\nResponsible for establishing best practices for creation of questionnaire, system requirements, integration specifications, and overall design.\nImpact to end-user experience\nImpact to data integrity\nInterface with internal and external teams, including sponsors.","description_format":"text","description_chars":5084,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Health Care"],"lifecycle":[{"event":"open","at":"2026-10-06T14:45:13Z"},{"event":"close","at":"2026-10-14T19:44:28Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/signant-health-solution-engineer-operations-2","json_url":"https://alion.io/job/signant-health-solution-engineer-operations-2.json","meta":{"generated_at":"2026-10-15T18:10:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27583,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2374106},"rest":"https://alion.io/mcp/rest/get_company?id=2374106"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsignant-health-solution-engineer-operations-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsignant-health-solution-engineer-operations-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsignant-health-solution-engineer-operations-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/signant-health-solution-engineer-operations-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsignant-health-solution-engineer-operations-2"}]}