{"id":3703791,"url":"https://alion.io/job/signode-modern-workplace-technician","title":"Modern Workplace Technician","company":{"id":6090,"name":"Signode","domain":"signode.com","url":"https://alion.io/company/signode","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Tampa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":30,"currency":"USD","period":"hour","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":true},{"name":"ITIL","optional":true},{"name":"VPN","optional":true}],"status":"live","first_seen_at":"2026-11-03T19:57:57Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T01:19:26Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.\nWe produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.\nHeadquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.\n Benefits:\nSignode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.\nSalary:\nThe hourly wage for this position ranges from $20.00 - $30.00 and varies based on specific responsibilities and geographic location. Starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset.\nSummary:\nThe Modern Workplace Technician will acquire the knowledge and follow established processes to help provide an efficient IT support environment. This role will work closely with the team to ensure day-to-day support needs are met and will be part of a cross-functional team responsible for delivering IT services across the organization. The incumbent will collaborate with team members to provide effective solutions for business users and will assume responsibility for supporting applications, desktop and laptop device management, and related IT services.\nThe Modern Workplace Technician will leverage technical knowledge and partner with senior team members to help establish and maintain an optimal workplace environment. This role will contribute to the ongoing development of a modern workplace by administering and supporting various services and technologies across the organization, with a focus on Microsoft cloud solutions and endpoint management tools.\nEssential Functions:\nParticipate in establishing a state-of-the-art workplace environment that supports modern ways of working, with a focus on digital collaboration, user experience, mobility, and security.\nContribute to identifying and evaluating emerging technologies, hardware and software solutions, methods, and techniques to determine their relevance and potential value to the organization's digital workplace.\nAssist in the design, testing, implementation, and adoption of new technologies and collaboration tools within the modern workplace environment.\nCollaborate with the team to effectively implement and support Modern Workplace portfolio services within a managed services environment.\nWork with team members to define, enhance, and deliver workplace services that create value for business users.\nApply basic troubleshooting and configuration skills while demonstrating a willingness to develop advanced technical expertise in designing, deploying, and supporting solutions for new and evolving business needs.\nSupport the administration, configuration, and maintenance of Microsoft cloud services, endpoint management tools, and workplace technologies.\nAssist in ensuring service quality, security, compliance, and operational excellence across the workplace technology environment.\nMaintain technical documentation, knowledge articles, and standard operating procedures to support efficient service delivery and knowledge sharing.\nFlexibility to travel to business unit locations throughout the EEU region as needed.\n Education:\nBachelor’s degree in computer science, Information Technology, or a related field, or an equivalent combination of education and experience. Relevant IT certifications are a plus.\nExperience:\n2 to 3 years of experience in Information Technology, including experience as a Level 1 Technician in a customer service-focused support environment.\nNote: This is an office-based position, and individuals are expected to be in the office 5 days per week.\nGeneral skills:\nTroubleshooting and configuration of customer issues.\nAssists in the development of standards around the products of ownership.\nAbility to conduct root-cause analysis for service interruptions and establish preventive measures.\nAdheres to standards, best practices, and Service Level Agreements (SLAs) between IT and the Business Infrastructure Services\nTechnical skills:\nO365/AD/Azure Administration - Basic skills in Adding/Removing permissions for access and licensing. Add/remove users and computers and add/remove mailbox(s) / shared mailbox(s) permissions.\nPrinter administration - Good knowledge and troubleshooting skills on printers and Print Server administration\nVPN & MFA - Client Install and basic troubleshooting skills\nPC Desktop and Laptop - Basic knowledge of PC Desktop & Laptop diagnostics and testing skills. Perform rebuilds, installations & imaging of client computers.\nMicrosoft OS & Office365 basic troubleshooting\nAdministrative & Compliance skills:\nAbility to operate remotely, providing support using tools like LogMeIN, GotoMyPc, TeamViewer, etc.\nEnsure weekly status reports are produced. Operate in an ITIL framework and adhere to SOX compliance needs\nStreamline hardware and software procurement. Services\nFunctional Success Drivers: These competencies are what we require for an individual to be successful in this role.\nProblem Solving\nDecision Making/Judgment\nInterpersonal Savvy\nSense of Urgency\nAdaptable\nTeam Player\n All your information will be kept confidential according to EEO guidelines.\nThe Company does not sponsor for employment-based visas for this position now or in the future.\nReasonable Accommodation Statement\nTo perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities.\nSignode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at .\nThe Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.\nSignode participates in E-Verify and will provide the Department of Homeland Security your Form I-9 information to confirm your authorization to work in the United States.\nSignode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.","description_format":"text","description_chars":7932,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Packaging & Labeling"],"lifecycle":[{"event":"open","at":"2026-11-03T20:22:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["seen:0","win:early","comp:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":true},"html_url":"https://alion.io/job/signode-modern-workplace-technician","json_url":"https://alion.io/job/signode-modern-workplace-technician.json","meta":{"generated_at":"2026-11-05T03:12:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4216,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6090},"rest":"https://alion.io/mcp/rest/get_company?id=6090"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsignode-modern-workplace-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsignode-modern-workplace-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsignode-modern-workplace-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/signode-modern-workplace-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsignode-modern-workplace-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3703791}},{"tool":"search_jobs","arguments":{"company":"signode.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3703791},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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