{"id":849020,"url":"https://alion.io/job/signode-service-engineer","title":"Service Engineer","company":{"id":512150,"name":"Signode","domain":"signode.fi","url":"https://alion.io/company/signode-fi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":83,"open_postings":8,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":71,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Si Racha, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":840000,"max":1080000,"currency":"THB","period":"year","gross":null,"usd_annual":35021},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-06T04:01:50Z","employer_posted_date":"2026-07-06","last_verified_at":"2026-10-01T23:14:37Z","board_verified":true,"closed_at":null,"days_open":87,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":87},"description":"Provide high level technical support to Thailand & SEA customers (as and when required).\n\nInstallation, Commissioning & Customer Training.\n\nTo attend customer complaints and solve the problem with customer satisfaction, Attending Preventive Maintenance, Breakdown Maintenance and resolving problems in the Machines and Tools.\n\nIdentify and implement upgradation/ retrofit opportunity.\n\nWork on long-term relationships with the customer through annual reliability service contracts.\n\nGenerate Target revenue.\n\nCollect feedback from customers & share it with the department concerned.\n\nCommunicate with the customer to ensure satisfaction and implement any necessary corrective actions.\n\nPerforms other duties as necessary or assign by Immediate Superior.\n\nRequirements\nQualification & Certification (if applicable)\nBachelor’s degree in electrical engineering, mechatronics engineering or related field.\nExperience\nTotal experience : 3 to 5 years\n\nExperience in working with special purpose/packaging/pharma/industrial machine installation, commissioning and sales support.\n\nAbility to read and understand schematics, wiring diagrams, layouts, and other related specifications.\n\nFamiliar with PLC/Drive systems.\n\nComputer Skills\nProficient in MS Office\nCommunication & Language Proficiency\nStrong written and verbal communication skills in English\n\nAbility to communicate articulately and efficiently with others\n\nCore Competencies/Skill/Any other attribute relevant to the role\nGood interpersonal skills\n\nPossesses drive and initiative to complete the tasks efficiently.\n\nAble to work both independently and as a team player.\n\nExcellent written and oral communication (English & Local Language).","description_format":"text","description_chars":1694,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-13T02:30:20Z"}],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.643,"p_room":0.44,"age_days":87,"expected_fill_days":71,"reasons":["conf:8","win:tail","crowd:"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":35021,"is_top_pay":false},"html_url":"https://alion.io/job/signode-service-engineer","json_url":"https://alion.io/job/signode-service-engineer.json","meta":{"generated_at":"2026-10-02T03:20:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4567,"day_limit":5000,"remaining_today":433,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}