{"id":2972419,"url":"https://alion.io/job/sika-ag-customer-servicereceptionist-apprentice","title":"Customer Service/Receptionist Apprentice","company":{"id":4702,"name":"Sika AG","domain":"sika.com","url":"https://alion.io/company/sika-ag","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":102,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Welwyn Garden City, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":40000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T07:50:32Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T21:43:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 102 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s more than 34,000 employees generated annual sales of CHF 11.76 billion.\n As a Customer Service Reception Apprentice, you’ll be the welcoming face of our business, playing a key role in delivering exceptional front-of-house service. This is a fantastic opportunity to gain hands-on experience in customer service, administration, and office coordination while working towards a nationally recognised qualification.\nWhat You’ll Be Doing\nGreeting visitors and managing reception duties with professionalism and warmth\nHandling incoming calls and directing enquiries to the appropriate departments\nSupporting administrative tasks including mail handling, organisation of meeting rooms, and office supplies\nAssisting with internal communications and supporting the wider Customer Service team with Customer Order Processing and general queries\nMaintaining a tidy and welcoming reception area\nLearning about customer service best practices and office operations\nWhat You’ll Gain\nA structured apprenticeship programme with on-the-job training and a recognised qualification in Customer Service\nDevelopment of communication, organisational, problem solving and administrative skills\nA supportive team environment with a dedicated mentor and line manager\nExposure to a professional office environment and business operations\nDevelopment of communication, problem-solving, and organisational skills\nIn addition, you will be an integral member of a supportive and welcoming team who will there every step of the way.\n What We’re Looking For\nFriendly and professional demeanour with excellent interpersonal skills\nA genuine Customer Focus, demonstrating our commitment to delivering an exceptional Customer Experience\nStrong attention to detail and organisational abilities, coupled with a proactive can-do attitude and willingness to learn\nGood written and verbal communication skills and an interest in Customer Service and Office Administration\nAbility to collaborate and work in a team\nGCSEs (or equivalent) in English and Maths\n The Perks\nCompetitive apprentice salary and benefits package\nCareer development pathways within Sika\nPotential for a permanent role upon successful completion\nWe offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.","description_format":"text","description_chars":3058,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Chemical Manufacturing","Building Materials"],"lifecycle":[{"event":"open","at":"2026-10-21T03:02:24Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-21T06:25:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":35,"reasons":["conf:2","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/sika-ag-customer-servicereceptionist-apprentice","json_url":"https://alion.io/job/sika-ag-customer-servicereceptionist-apprentice.json","meta":{"generated_at":"2026-10-22T00:36:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":919,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4702},"rest":"https://alion.io/mcp/rest/get_company?id=4702"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsika-ag-customer-servicereceptionist-apprentice"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsika-ag-customer-servicereceptionist-apprentice"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsika-ag-customer-servicereceptionist-apprentice"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sika-ag-customer-servicereceptionist-apprentice\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsika-ag-customer-servicereceptionist-apprentice"}]}