{"id":1527897,"url":"https://alion.io/job/sika-ag-technical-service-engineer-technician-3","title":"Technical Service Engineer / Technician","company":{"id":4702,"name":"Sika AG","domain":"sika.com","url":"https://alion.io/company/sika-ag","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":107,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Da Nang, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T03:18:10Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-20T19:14:29Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 102 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2025, Sika’s 33,700 employees generated annual sales of CHF 11.20 billion.\n Technical Support & Customer Service\nProvide technical recommendations and solutions based on customer needs.\nConduct product demonstrations, testing, and customer training on proper application of Sika products.\nSupport customers and technicians in resolving technical issues at site.\nEnsure timely and professional technical service to maintain customer satisfaction.\nCustomer Relationship & Market Support\nMaintain regular contact with key customers and support business development activities.\nMonitor market trends, competitor products, and customer feedback.\nReport significant field issues, new opportunities, and competitive information to the line manager.\nTeam Support & Knowledge Sharing\nCoordinate and support technicians during testing, trials, and project activities.\nProvide technical guidance and ensure effective knowledge transfer to Technical and Sales teams.\nSupport cross-functional collaboration to ensure smooth project execution.\nReporting & Operational Responsibilities\nMaintain accurate reports, technical records, and activity documentation.\nBe accountable for assigned projects, activities, and proper use of company equipment.\nMaintain confidentiality of company information and documentation.\nCompliance, Safety & Other Duties\nComply with company regulations, legal requirements, and EHS standards.\nFollow workplace safety and occupational hygiene requirements during all site activities.\nPerform other duties assigned by the line manager.\n Education: Bachelor’s degree in Civil Engineering or Building Materials; high school diploma\nExperience: Experience in the field of technical or QA/QC in Civil construction or similar field; graduates with good skills and can-do attitude are welcome to apply.\nTechnical Knowledge: Good knowledge of concrete and cement technology, familiar with construction materials testing skills.\nSkills: Good organization skills and communication skills. Is hard-working, reliable, can work under pressure.\nEnglish: Preferred candidates with fair English communication skills.\n Mobility: Willingness to travel frequently.\n We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.","description_format":"text","description_chars":3022,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Chemical Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-30T14:43:49Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.57,"p_room":0.9,"age_days":20,"expected_fill_days":35,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/sika-ag-technical-service-engineer-technician-3","json_url":"https://alion.io/job/sika-ag-technical-service-engineer-technician-3.json","meta":{"generated_at":"2026-10-20T22:20:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26134,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4702},"rest":"https://alion.io/mcp/rest/get_company?id=4702"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsika-ag-technical-service-engineer-technician-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsika-ag-technical-service-engineer-technician-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsika-ag-technical-service-engineer-technician-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sika-ag-technical-service-engineer-technician-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsika-ag-technical-service-engineer-technician-3"}]}