{"id":2841820,"url":"https://alion.io/job/silicon-box-account-manager-2","title":"Account Manager","company":{"id":3802169,"name":"Silicon Box","domain":"silicon-box.com","url":"https://alion.io/company/silicon-box-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":5400,"max":9600,"currency":"SGD","period":"month","gross":true,"usd_annual":90036},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-19T00:00:00Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Position Summary \nAccount Manager is responsible for customer order planning including management, logistics arrangement and other ad-hoc services to customers. This is not a sales position, but a key functionary in post-sales account management needed to drive success in execution. \nCandidates must have proven success in executing on manufacturing requirements, supply chain management and support for enterprise level clients, preferably in semiconductors manufacturing and/or packaging. \n\nResponsibilities \nSupport Quarterly Business Review meetings for existing clients \n\nLead sales order creation for billing and shipment, post-sale \n\nWork with IT to develop reports for customers and maintain the quality of these reports \n\nBrief internally the changes in customer requirements according to customers' specs \n\nUpdate clients on changing product specifications and processes related to their business \n\nWork with internal teams and customer and be responsible for customer order planning and execution by \n\nProvide visibility for incoming wafers. \n\nProvide instruction to execute orders and coordinate the priorities of orders \n\nProvide WIP status, ship-out plan and finished good information to customers \n\nArrangement of customer wafers to fulfill Forecast / AOP/Customer Shipment requirements \n\nAttend to customer enquiries and complaints \n\nUpselling \n\nOther ad-hoc activities assigned by the management. \n\nRequirements\nDegree in Business, Engineering, Project/Supply Chain Management \n\nMin 10 years’ experience leading customer service for enterprise level clients \n\nProven track record of success in client engagement, upsell, and execution outcomes \n\nMust have basic understanding of manufacturing expectations, willingness to understand technical details and client requirements, and ensure outcomes \n\nInternships do not count as experience, must be a full time revenue generating role to qualify \n\nExperience on team leading and management a plus \n\nLiaise and coordinate with customer as well as internal engineering, production, logistics, sales & planning teams \n\nMust take ownership and possess strong problem solving, communication and interpersonal skills \n\nAbility to work under pressure in a very dynamic environment \n\nSkills\nAccount Management, Client Engagement, relationships with internal clients, client meetings, Interpersonal Skills, Reporting Quality, Wafer Testing, Order Planning, Business to Business Clients, Orders and Deliveries, Customer Requirements Analysis, Supply Chain Project Management, Customer Service, Management Experience","description_format":"text","description_chars":2570,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Network Interconnect","Semiconductor Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-19T08:30:40Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":6,"expected_fill_days":30,"reasons":["seen:6","velocity","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":90036,"is_top_pay":false},"html_url":"https://alion.io/job/silicon-box-account-manager-2","json_url":"https://alion.io/job/silicon-box-account-manager-2.json","meta":{"generated_at":"2026-10-25T19:29:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27676,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3802169},"rest":"https://alion.io/mcp/rest/get_company?id=3802169"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsilicon-box-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsilicon-box-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsilicon-box-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/silicon-box-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsilicon-box-account-manager-2"}]}